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COMS > COM 360- FINAL > Flashcards

COM 360- FINAL Flashcards

1
Q

What are the 9 major ethical positions?

A
  • Ethics of ends
  • Ethics of means
  • Ethics of the state
  • Ethics of the situation
  • Ethics of legality
  • Ethics of what you can get away with
  • Ethics of hedonism
  • Ethics of utilitarianism
  • Ethics of moderation
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2
Q

What is the ethic of ends?

A

The Result justifies the process.

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3
Q

What is the ethic of means?

A

The process is more important than the results we get.

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4
Q

What is the ethic of the state?

A

Whatever is good/valued according to the state is ethical

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5
Q

What is the ethic of situation?

A

Whatever the situation calls for is ethical, it changes from situation to situation.

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6
Q

What is the ethic of legality?

A

Whatever is legal is ethical

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7
Q

What is the ethic of what you can get away with?

A

If you can get away with it, its ethical.

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8
Q

What is the ethic of hedonism?

A

Pleasure is the ultimate goal, sought above all else.

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9
Q

What is the ethic of utilitarianism?

A

What the greatest good for the greatest number is ethical

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10
Q

What is the ethic of moderation?

A

Find the “golden mean” (A middle ground, a compromise)

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11
Q

What are the 6 characteristics to look at when examining a leader?

A
  • The actions of a leader
  • The goals of a leader
  • The character of a leader
  • The honesty of a leader
  • The power of a leader
  • The values of a leader
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12
Q

What are the 6 pillars of character?

A
  • Trustworthiness
  • Respect
  • Responsibility
  • Fairness
  • Caring
  • Citizenship
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13
Q

What is trustworthiness?

A

Honesty, integrity, reliability, and loyalty. Do what you say you will do; do the right thing.

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14
Q

What is respect?

A

Treat everyone with respect.

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15
Q

What is responsibility?

A

Be accountable, pursue excellence, and exercise self-restraint.

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16
Q

What is fairness?

A

Adhere to a balances standard of justice.

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17
Q

What is caring?

A

Be kind, compassionate, forgive others, help people in need.

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18
Q

What is citizenship?

A

Virtues and duties that prescribe how we ought to behave as a part of the community.

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19
Q

What are goals?

A

Leaders should pursue just and worthy goals. Leaders can use goals to influence others-this often says a lot about the leader.

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20
Q

What are actions?

A

The way the leader goes about accomplishing goals. Ethical leadership involves using moral means to achieve appropriate goals. Show respect. Serve others. Show justice.

21
Q

What is power?

A

The ability to influence or affect others.

22
Q

What are the types of power?

A
  • Referent power
  • Expert power
  • Reward power
  • Coercive power
  • Legitimate power
23
Q

What is referent power?

A

Based on charisma, likeability, and desire to be associated with a group

24
Q

What is expert power?

A

Based on knowledge

25
What is reward power?
Based on ability to reward or positive valence
26
What is coercive power?
Power to punish or negative valence
27
What is legitimate power?
Internalized values that indicate right to influence.
28
Why are leaders particularly susceptible to moral failure?
Because of their commitment to the importance of the end result, and to how things appear on the outside.
29
3 ways that leaders fail to communicate and provide their three consequences?
1) Message is impersonal-Followers do not jump on board 2) Message is complex- followers do not understand 3) Message is not repeated- Followers do not retain info
30
What can circumstantial failure lead to?
- Unhealthy business - Increase in unemployment - Money loss
31
How to Biblically respond to moral failure?
- Confess sin | - Seek accountability
32
What are the two primary impetuses for organizational change?
The two primary impetuses for organizational change are the external environment and internal and environment.
33
What is an external environment? (4)
(1) . Changing Culture (2) . New Technology (3) . Competition (4) . Decreasing Performance
34
What is an internal environment?
(1) . Complacent or under-challenged workers. | (2) . New vision or strategy of the leader
35
What are the 8 steps of change?
1. Determine your change strategy. 2. Assess readiness. 3. Analyze the stakeholders. 4. Minimize resistance. 5. Secure a quick win. 6. Engage the key players in planning. 7. Scale and sustain the change strategy. 8. Build in ongoing monitoring and course corrections.
36
What is Determining your change strategy?
The vision should already be set in stone. Only the strategy should be changing.
37
What is assessing readiness?
Burning platform (as explained by the HBR): the leader needs to get the employees to understand that the platform they are standing on is burning/failing and they need to get to another platform to succeed. In order to succeed, change needs to occur.
38
What is analyzing the stakeholders?
Each stakeholder is going to have a different opinion on the change. The leader needs to have a plan in place to help the change go smoother for them.
39
What is minimizing resistance?
Resistance is unavoidable in most cases, but the leader has to figure out how much resistance he/she is willing to take. Once that level has been reached, the leader needs to push back and take a stand that the change will occur, if appropriate.
40
What is securing a quick win?
The company starts to see that the changes are effective and the vision is worth moving towards. -Example: tortoise and the hare
41
What is engaging the key players in planning?
The employees will listen and optimistically will grasp onto the changes if they hear them from a well-respected peer outside of organized meeting times. The peer should be communicating the same changes as expressed by the leader in a more relaxed setting.
42
What is scaling and sustaining the change strategy?
The changes need to be not only widespread, but also deeply rooted in the organization. -Along with scale, the changes need to be long-term in order for the organization to not change back to how it previously was.
43
What is building in ongoing monitoring and course corrections?
Change does not usually happen correctly at first, so the change might need to be altered in order for the organization to stay effective.
44
What are the three ways to sustain change?
1. Motivate Employees 2. Cater to consumers 3. Establish branding strategies
45
What does it mean to motivate employees?
Provide education for the employees by articulating the change in different ways such as work memos and group meetings.
46
What does it mean to cater to consumers?
Stay relevant and cater to the needs of the public by observing reactions of the change, and tweaking it as needed.
47
What does it mean to establish branding strategies?
Launch a marketing campaign that is effectively “selling” the change to the public. Stay true to what is being promised and consistently line up vision and action.
48
What are the four essential elements of a Christian Leader?
1. New life, first and foremost an inner transformation by God 2. Optimistic attitude, a positive attitude because God is in control, faith in people 3. Holy discontent, a restlessness, ever striving after change knowing that God’s work is not done, the harvest is ripe, seeking after His kingdom 4. Proper goal: to glorify God through humble service, trusting Him with the results

COMS (11 decks)

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