Cognition (chpt. 6) Flashcards
Human Information Processing
Attention Input Encoding Comparison Response selection Response execution Output Memory
Short term memory & design
The number of that can be recalled correctly in order, varies as a function of the word length. The number of items that can be retained decreases as word length increases
Short-term Memory and Design
Minimize Working memory Load
Provide Visual Echoes
Provide Placeholder for Sequential Tasks
Exploit Chunking
Minimize Confusability
Avoid providing unnecessary Information
Consider Working Memory Limits in Instructions
Long term memory & design
Semantic Memory
Episodic Memory: Improves with repetition of items and events.
Spacing Effect
Massed repetition (repeating the same item in a row) is less effective than spaced repletion
Recognition versus recall interface design
We can recognize material easier than we can recall it from memory. The superiority of recognition over recall has an impact on interface design.
The amount of information users are required to recall must be reduced in favor of requiring them to recognize the information needed to perform
the task.
By using a graphical interface
Cognitive aides
Cognitive mnemonics (for example - clockwise
order)
Interface metaphors
Mental Model
What is a mental model?
The greater the number of models that a task elicits, and the greater the complexity of individual models, the poorer performance is.
Internal information that you are bringing into your mind
Imagine a Elephant
Users do not always think the way we expect them to. People interpret the world based on their knowledge and past experiences the designers job to bridge the gap between users mental models and the implementation model
Episodic Memory for events
eyewitness far from perfect 2-% an innocent person was chosen guilty accident analysis
Information processing models
top down processing
bottom up processing
Situation Awareness
xxx
Measuring situation awareness
situation awareness global assessment technique (SAGAT)
Situation Awareness in design
design of displays, accident analysis, training
Problem solving and troubleshooting
people maintain
Planning and Scheduling
dynamic system
Meta cognition and effort
knowledge in the world and knowledge in the head meta cognition refers t peoples knowledge about their own knowledge and abilities
Attention and time sharing
mental effort and resource demand, structural similarity, confusion, task management
Memory and Attention
Memory and Attention Sensory Memory Sight Hearing Touch Taste Smell Short Term Memory Long Term Memory
Limited Capacity
Encoding
Rehearsal and Storage