Closed-Loop Reporting Flashcards

1
Q

Define: Campaign response

A

A specific, high value activity defined in advance by the user to indicate interest in an offer.

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2
Q

Define: Revenue attribution

A

The process of assigning revenue to the marketing efforts of your company

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3
Q

Name the three ways of attributing revenue to a Campaign

A

First Touch revenue attribution model; Last Touch revenue attribution model; Multi Touch revenue attribution model

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4
Q

Does the First Touch revenue attribution model track all Campaign activity?

A

No, only responses.

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5
Q

When is the First Touch revenue attribution model recommended?

A

If your marketing campaigns mainly focus on awareness, generating new interest, and connecting with early-stage prospects.

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6
Q

Where does the Last Touch revenue attribution model attribute revenue?

A

To the last Campaign a prospect responded to before an opportunity was identified.

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7
Q

When is the Last Touch revenue attribution model recommended?

A

If your primary challenge is to find and drive buying processes in a large marketing organization.

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8
Q

Where does the Multi-Touch revenue attribution model attribute revenue?

A

To all Campaigns that a buyer has responded to.

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9
Q

Is there only one way to distribute revenue attribution in a Multi-Touch revenue attribution model.

A

No. Each organization has its own calculation for distribution.

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10
Q

How do you track the cost of a campaign?

A

Enter Actual and Budgeted Cost of a campaign when you create a new canvas.

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11
Q

What’s important in tracking campaign costs?

A

To formulate a consistent method of calculation for calculating all Campaign costs.

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12
Q

What’s the equation for ROI?

A

(Closed Revenue Attributed to Campaigns – / Total Campaign Cost / Total Campaign Cost)

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13
Q

How do you access closed loop reporting in Eloqua?

A

Insight: Reports & Dashboards: Closed Loop Reporting

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14
Q

What area of the Campaign Canvas contains things that you need to configure for closed-loop reporting?

A

Campaign Settings

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15
Q

How do you calculate the cost per response?

A

Divide the Actual Cost by the Total Campaign Response

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16
Q

What does Closed Loop Reporting help measure?

A

Closed Loop Reporting helps measure the effectiveness of your campaigns in terms of closed revenue.

17
Q

What does every Campaign need to have in the Financial settings for closed loop reporting to work properly?

A

Actual and Budgeted Cost input.

18
Q

What are the three types of CLR reports in Eloqua?

A

Campaign Cost Metrics, Campaign Revenue Analysis, and Opportunity Overview