Clinical governance

Question 1

What are the 4 main components of clinical governance?

Answer 1

1) clear lines of responsibility and accountability for the overall quality of clinical care
2) comprehensive programmes of quality improvement activities
3) clear policies aimed at managing risks
4) procedures for all professional groups to identify and remedy poor performance

Question 2

What are the steps to take if an error occurs?

Answer 2

locate script, contact PPD if necessary
deal with patient appropriately
write report what happened and why
reflect whether it could’ve been prevented and steps to take