Cisco Troubleshooting Methodology

Question 1

Cisco Troubleshooting Methodology

Answer 1

Define Problem
Gather Information
Analyze Information
Eliminate Potential Causes
Propose Hypothesis
Test Hypothesis
Solve Problem & Document Solution

Question 2

Cisco Troubleshooting Methods:

Answer 2

Top Down: Layer 7 downward
Bottom Up: Layer 1 upward
Divide & Conquer: Split in the middle

Compare configurations
Trace the path
Swap out components