Chapter22-Management Activities Flashcards
What type of change is a change in the short or long range plan of the organization?
Strategic
What type of change in the organizational design of the organization may consist of unifying the command structure, division of labor, or size of the workforce
Structure
What type of change may include the addition of new equipment, apparatus, and communication systems
Technology
What type of change in the skills, performances, attitudes, behaviors, or cultures of the workforce are made to me the force of change
People
The contemporary management theory suggests that a higher span of control can extend to how many subordinates per supervisors
15 to 25
When was force Field analysis developed by Kurt Lewin
1950
What are the three skills every effective manager must possess,
Technical skills, human and communication skills, and conceptual and decision-making skills
What skill uses methods and techniques to perform certain tasks as a manager such as computer skills, knowledge of laws, codes, ordinances, and report writing
Technical skills
What is the management skill that deals with interpersonal skills and ability to work with other people and supervise subordinates
Human and communication skills
What is the skill that includes the ability to understand abstract ideas and solve problems through a variety of ways
Conceptual and decision-making skills
What are human resources to a manager?
Personnel assigned to the company officer
What are the financial resources available to a manager?
Funds that are allocated to the organization for completion of assign tasks
What are the physical resources available to a manager
Facilities, apparatus, tools, equipment, EMS supplies, and daily operating materials
What are the informational resources available to a manager
Dad of that is compiled by the organization concerning its operation such as incident reports, attendance reports, and injury reports
What are some of the time and resources available to a manager
The time required for completion of any project which competes with the time required for other projects and it must be invested wisely and prioritized
What are seven habits of highly effective people for company officers
Be proactive, focus on the results, prioritize, focus on a win-win the outcome, mutual understanding, synergize, learn from the past, and inspire others to meet their maximum abilities
How is training a motivational method for employees?
Gives them the feeling that the organization considers them valuable and trustworthy by providing them with new knowledge and skills
How does pride in accomplishment help motivate subordinates
Helps and still a feeling of accomplishment and the quality of service they generate
How does respecting the humanity of the employee help motivate them
Allows them to know that their manager understands the difficulties of life away from work and the manager is willing to listen to their struggles
How does mutual trust help motivate and employee
By delegating responsibility this allows employees to feel empowered and confident that their supervisor trust their decision-making ability
What are the two forces that affect change in an organization?
Inside and outside
What is inside change?
Changes that happen within the organization and include periodic performance reviews, organizational restructuring, or possible realignment of duties
What is Outside change
Change outside the organization such as political decisions, economic trends, community service demands, and changes in technology
What are the four change process stages?
Denial, resistance, exploration, and commitment
