Chapter One: Professional Development Flashcards

1
Q

Fatigue can be prevented through:

A

Rest and relaxation

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2
Q

In order to avoid getting caught up in worry and fear, what steps could be take?

A

Controlling thoughts and emotions

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3
Q

Personal and professional well being and providing prevention for certain diseases are benefits of:

A

A balanced diet

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4
Q

The energy contained in food is measured in:

A

calories

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5
Q

Health hazards such as impure air and improper storage and use of food fall under the category of:

A

public hygiene

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6
Q

To maintain clean and healthy hair, what plan should be followed?

A

daily hair care program

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7
Q

When applying makeup, contouring with light colors have what effect on the face?

A

broadening

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8
Q

Makeup application that creates a narrow appearance of the face:

A

contouring with dark colors

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9
Q

Shoes stylists should wear:

A

low, broad-heeled shoes

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10
Q

Salon professionals should never wear:

A

unflattering tight clothes

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11
Q

Keeping abdomen flat, chin lever and head up:

A

good posture

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12
Q

When sitting in a chair it is important to:

A

sit well back in the chair

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13
Q

The science of how individuals perform work and what body movements, tools and equipment benefit the health and comfort of the stylist and client

A

ergonomics

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14
Q

Does NOT help prevent neck and back strain

A

reaching overhead for supplies

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15
Q

Preventative measures that help alleviate foot and leg problems:

A

raising your feet on a stool during breaks

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16
Q

Helps prevent shoulder strain:

A

adjusting the height of the chair when working on a client

17
Q

In order to understand and interpret the needs of a client, it is important to practice:

A

two-way communication

18
Q

Repeating back in your own works what a client just stated is an example of:

A

reflective listening

19
Q

How should a stylist respond to a client insisting on a color not flattering for their complexion

A

use tact

20
Q

Which item would help communicate a hair design to a client?

A

style book

21
Q

Describe courtesy

A

thoughtfulness of others

22
Q

Key words for improving teamwork

A

consideration and cooperation

23
Q

Personal system of moral principles and values

A

personal ethics

24
Q

Personal ethics does NOT include:

A

negative attitude

25
Q

Proper conduct in relationships with employers, coworkers and clients:

A

professional ethics

26
Q

Adherence to a professional code of ethics on an individual:

A

integrity

27
Q

Responsibilities NOT found in the professional code of ethics:

A

failure to fulfill obligations