Chapter 8- Recruitment And Training Of Employees Flashcards

1
Q

Why would a business recruit new employees (3)

A

An employee leaves/needs to be replaced
New business
Expanding

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2
Q

What is recruitment

A

Process from identifying that the business needs to employ someone until applications have arrived at the business

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3
Q

What does the recruitment process give the business an opportunity to do (3)

A

Assess:
role of employees
Nature of jobs
Future workforce requirements

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4
Q

Difference between large and small business when recruiting employees

A

Big business has HR department which manages the selections etc
Small doesn’t have enough people to have HR, the managers who will be supervising employee do it

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5
Q

What do HR look for when recruiting

A

Someone who is a good fit for company(avoids conflict) and who will be able to help the business meet its objectives

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6
Q

What is selection

A

Series of steps by which candidates are interviewed, tested and screened for choosing the most suitable person for the posts

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7
Q

List the recruitment process

A
  1. vacancy arises
  2. Job analysis
  3. Job description
  4. Job specification
  5. Job advertised in appropriate media
  6. Application forms and shortlisting
  7. Interviews and selection
  8. Vacancy filled
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8
Q

What does part time mean

A

Employees work between 1 and 30-35 hours a week

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9
Q

What does full time mean

A

Employees will usually work 35+ hours a week

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10
Q

What are the benefits to the business of employing part-time employees(6)

A

More flexible in work hours
Easier to ask employees to just work busy times
Fits in with their (employee) lifestyle and will therefore be willing to accept lower pay
Reduces business cost in comparison
Easier to make redundant in some countries

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11
Q

Limitations of part time employees to businesses (5)

A

Less likely to seek training as the employees only see the job as temporary
Takes longer to recruit 2 part time than 1 full-time
Employee less committed/more likely to leave
Employees less likely to be promoted as they would not have gained the same skills and experience
More difficult to communicate with employee

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12
Q

Why is training important to a business/ what are the objectives to recieve from training (6)

A

Introduce new equipment
Improve efficiency of workplace
Provides training for unskilled workers-more valuable to business
Decrease chances of accident
Increase oppurtunity of internal promotion
Decrease required supervision

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13
Q

What is efficiency

A

The ability to work quickly with minimal mistakes

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14
Q

What are the benefits/aims of training(3)

A

Improve employees attitude to accept change and point out needs fir attentiion
Increase knowlwdge
Increase skill

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15
Q

What are the 3 methods of training

A

Induction
On-the-job
Off-the-job

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16
Q

What is induction training

A

The best training method for new employees which may take a day-several, explains business activities, customs and procedures and introduces the new employee to their fellow workers.

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17
Q

What is on-the-job training

A

Training for unskilled/semi-skilled workers. Training done on the job by watching a more experienced worker do their work.

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18
Q

What are the advantages of on-the-job training(4)

A

Training tailored to the specific needs of the business
Ensures there is some productivity from worker
Costs less than off the job training
Individual tuition is givenin the workplace therefore no travel costs need be paid

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19
Q

What are disadvantages of on-the-job training(3)

A

Trainor will not be as productive as they are showing the worker what to do
Bad habits may be passes on
Training qualifications may not be recognised outside the business(you dont get a certificate)

20
Q

What is off-the job training

A

Workers are sent on a couse away from the workplace by their employers, often with specialised trainors.

21
Q

What are the advantages of off-the-job training(5)

A

A large range of skills can be taught
Workers become more versatile and can be moved around business if crisis arises,
If the course is at night it is cheaper for the business and the employee will still carry out with their normal duties
No output of the employee is lost
Uses expert trainers who have up to date knowledge of business practices

22
Q

What are the disadvantages of off-the job training

A

High cost
Wages are paid but no work is done
Higher qualifications make it easier for employee to leave and find another job

23
Q

What are the responsibilities of the HR department (6)

A

1.Redundancy,retrenchment and dismissal-unsatisfactory workers or the business is changing
2.Recruitment snd selection-attracting and selecting candidates to fill vacancies
3.industrial relations-ensure there is effective communication between workforce and management/stopping disputes
4.health and safety-must comply with the laws
5.Training programs-assessing and fullfilling the training needs of employees linked to the future needs of the business
6.wages and salaries-must attract and retain the right people and motivate employees

24
Q

What is recruitment

A

The process of identifying that the business needs to employ someone up to the point where applications have been recieved

25
What is selection
The process of evaluating candidates for the vacancy and selecting the individual based on the needs of the organisation
26
Why would a business recruit new employees
If they are new There is a vacancy If they are expanding
27
Who will normally recruit new employees in a small business
The managers who will be supervising the employee
28
What is the difference between a part-time and full time employee
Part time works between 1-35 hours in a week A full time employee works 35+
29
Why would a business consider reducing their workforce size (5)
Introduction of automation Failing demands for goods and services Closure Relocating abroad Jobs in surplus due to a merge
30
Dissmissal vs redundancy
D-employment is ended against will of employee- usually for doing something wrong R= employee is no longer needed,nothing to do with work or acytions
31
Industrial tribunal
Type of law court that makes judgements on disagreements between a company and its employees
32
Workforce planning
Establishing the workforce needed by the business for the foreseeable future in terms of the number and skills of employees required
33
Why businesses reduce the size of their workforce (5)
Introduction of automation Failing demand for their goods/services Factory/shop/office closure Relocating the factory abroad A business has merged/been taken over and jobs have become surplus to requirements in the new business
34
How HR decides how many employees + what their skills need to be (4)
Find out skills of present employees Not including anyone leaving soon (retirement etc.) Consulting with existing staff Preparing a recruitment plan
35
Why employees may leave their jobs (4)
Dismissal Redundancy Retire Resign
36
Which workers to make redundant (5)
Those that volunteer Workers that haven’t been there long, as long time employees will be expensive to make redundant Workers that don’t have skills essential to the business Those with a poor employment history Those in departments that don’t need so many workers
37
Legal controls over employment issues (5)
Employment contracts Unfair dismissal Discrimination Health and safety Legal minimum wage
38
Contract of employment
Legal agreement between an employer and employee, listing the rights and responsibilities of the workers.
39
What the contract of employment includes (8)
Name of employer + employee Job title Date when employment begins Hours to be worked Rate of pay +benefits When payment will be made Holiday entitlement Amount of notice the employee must give to end employment
40
Impact of employment contracts on employers and employees (4)
Both know what is expected of them Provides security to employee Allows for legal dismissal if employee doesn’t meet conditions of the contract If the employee fails to meet conditions the employee can seek legally binding compensation
41
Unfair dismissal
When an employer ends an employees contract of employment for a reason not covered by the contract.
42
Impact of unfair dismissal on employer and employee (4)
Employer must keep very accurate records of a workers performance Employees have security of employment as long as they fulfil their contract Allows employees to take their employer to an industrial tribunal and get compensation Makes businesses less likely to treat employees unfairly
43
Reasons employees are discriminated against (5)
Different race/colour Opposite sex Considered old/young Disabled
44
Impact of discrimination on employers and employees (6)
Employees should be treated and payed equally Cannot advertise roles for specific characteristics (ie. Woman) All applicants for the job must be treated equally Staff must be promoted and hired on merit alone (increases motivation) Employees with disabilities, different religions/races should be treated equally
45
Health and safety at work (5)