Chapter 8- Recruitment And Training Of Employees Flashcards
Why would a business recruit new employees (3)
An employee leaves/needs to be replaced
New business
Expanding
What is recruitment
Process from identifying that the business needs to employ someone until applications have arrived at the business
What does the recruitment process give the business an opportunity to do (3)
Assess:
role of employees
Nature of jobs
Future workforce requirements
Difference between large and small business when recruiting employees
Big business has HR department which manages the selections etc
Small doesn’t have enough people to have HR, the managers who will be supervising employee do it
What do HR look for when recruiting
Someone who is a good fit for company(avoids conflict) and who will be able to help the business meet its objectives
What is selection
Series of steps by which candidates are interviewed, tested and screened for choosing the most suitable person for the posts
List the recruitment process
- vacancy arises
- Job analysis
- Job description
- Job specification
- Job advertised in appropriate media
- Application forms and shortlisting
- Interviews and selection
- Vacancy filled
What does part time mean
Employees work between 1 and 30-35 hours a week
What does full time mean
Employees will usually work 35+ hours a week
What are the benefits to the business of employing part-time employees(6)
More flexible in work hours
Easier to ask employees to just work busy times
Fits in with their (employee) lifestyle and will therefore be willing to accept lower pay
Reduces business cost in comparison
Easier to make redundant in some countries
Limitations of part time employees to businesses (5)
Less likely to seek training as the employees only see the job as temporary
Takes longer to recruit 2 part time than 1 full-time
Employee less committed/more likely to leave
Employees less likely to be promoted as they would not have gained the same skills and experience
More difficult to communicate with employee
Why is training important to a business/ what are the objectives to recieve from training (6)
Introduce new equipment
Improve efficiency of workplace
Provides training for unskilled workers-more valuable to business
Decrease chances of accident
Increase oppurtunity of internal promotion
Decrease required supervision
What is efficiency
The ability to work quickly with minimal mistakes
What are the benefits/aims of training(3)
Improve employees attitude to accept change and point out needs fir attentiion
Increase knowlwdge
Increase skill
What are the 3 methods of training
Induction
On-the-job
Off-the-job
What is induction training
The best training method for new employees which may take a day-several, explains business activities, customs and procedures and introduces the new employee to their fellow workers.
What is on-the-job training
Training for unskilled/semi-skilled workers. Training done on the job by watching a more experienced worker do their work.
What are the advantages of on-the-job training(4)
Training tailored to the specific needs of the business
Ensures there is some productivity from worker
Costs less than off the job training
Individual tuition is givenin the workplace therefore no travel costs need be paid
What are disadvantages of on-the-job training(3)
Trainor will not be as productive as they are showing the worker what to do
Bad habits may be passes on
Training qualifications may not be recognised outside the business(you dont get a certificate)
What is off-the job training
Workers are sent on a couse away from the workplace by their employers, often with specialised trainors.
What are the advantages of off-the-job training(5)
A large range of skills can be taught
Workers become more versatile and can be moved around business if crisis arises,
If the course is at night it is cheaper for the business and the employee will still carry out with their normal duties
No output of the employee is lost
Uses expert trainers who have up to date knowledge of business practices
What are the disadvantages of off-the job training
High cost
Wages are paid but no work is done
Higher qualifications make it easier for employee to leave and find another job
What are the responsibilities of the HR department (6)
1.Redundancy,retrenchment and dismissal-unsatisfactory workers or the business is changing
2.Recruitment snd selection-attracting and selecting candidates to fill vacancies
3.industrial relations-ensure there is effective communication between workforce and management/stopping disputes
4.health and safety-must comply with the laws
5.Training programs-assessing and fullfilling the training needs of employees linked to the future needs of the business
6.wages and salaries-must attract and retain the right people and motivate employees
What is recruitment
The process of identifying that the business needs to employ someone up to the point where applications have been recieved
What is selection
The process of evaluating candidates for the vacancy and selecting the individual based on the needs of the organisation
Why would a business recruit new employees
If they are new
There is a vacancy
If they are expanding
Who will normally recruit new employees in a small business
The managers who will be supervising the employee
What is the difference between a part-time and full time employee
Part time works between 1-35 hours in a week
A full time employee works 35+
Why would a business consider reducing their workforce size (5)
Introduction of automation
Failing demands for goods and services
Closure
Relocating abroad
Jobs in surplus due to a merge
Dissmissal vs redundancy
D-employment is ended against will of employee- usually for doing something wrong
R= employee is no longer needed,nothing to do with work or acytions
Industrial tribunal
Type of law court that makes judgements on disagreements between a company and its employees
Workforce planning
Establishing the workforce needed by the business for the foreseeable future in terms of the number and skills of employees required
Why businesses reduce the size of their workforce (5)
Introduction of automation
Failing demand for their goods/services
Factory/shop/office closure
Relocating the factory abroad
A business has merged/been taken over and jobs have become surplus to requirements in the new business
How HR decides how many employees + what their skills need to be (4)
Find out skills of present employees
Not including anyone leaving soon (retirement etc.)
Consulting with existing staff
Preparing a recruitment plan
Why employees may leave their jobs (4)
Dismissal
Redundancy
Retire
Resign
Which workers to make redundant (5)
Those that volunteer
Workers that haven’t been there long, as long time employees will be expensive to make redundant
Workers that don’t have skills essential to the business
Those with a poor employment history
Those in departments that don’t need so many workers
Legal controls over employment issues (5)
Employment contracts
Unfair dismissal
Discrimination
Health and safety
Legal minimum wage
Contract of employment
Legal agreement between an employer and employee, listing the rights and responsibilities of the workers.
What the contract of employment includes (8)
Name of employer + employee
Job title
Date when employment begins
Hours to be worked
Rate of pay +benefits
When payment will be made
Holiday entitlement
Amount of notice the employee must give to end employment
Impact of employment contracts on employers and employees (4)
Both know what is expected of them
Provides security to employee
Allows for legal dismissal if employee doesn’t meet conditions of the contract
If the employee fails to meet conditions the employee can seek legally binding compensation
Unfair dismissal
When an employer ends an employees contract of employment for a reason not covered by the contract.
Impact of unfair dismissal on employer and employee (4)
Employer must keep very accurate records of a workers performance
Employees have security of employment as long as they fulfil their contract
Allows employees to take their employer to an industrial tribunal and get compensation
Makes businesses less likely to treat employees unfairly
Reasons employees are discriminated against (5)
Different race/colour
Opposite sex
Considered old/young
Disabled
Impact of discrimination on employers and employees (6)
Employees should be treated and payed equally
Cannot advertise roles for specific characteristics (ie. Woman)
All applicants for the job must be treated equally
Staff must be promoted and hired on merit alone (increases motivation)
Employees with disabilities, different religions/races should be treated equally
Health and safety at work (5)
