Chapter 15 - The Marketing Mix: Promotion Flashcards

1
Q

Promotion

A

Marketing activities aimed to raise customer awareness of a product/brand, generating sales and creating brand loyalty

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2
Q

What promotion includes (2)

A

Advertisements - above line promotions through advertising media
Sales promotion - below line promotions (used to reinforce above line) eg. Coupons/product placements

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3
Q

Aims of promotion (6)

A

To create brand image
To increase sales
Improved company image
Compete with competitors products
Introduce new products into the market
Inform people about issues (used by the government)

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4
Q

Advertise

A

Paid for communication with potential customers about a product to encourage them to buy it

Can be informative or persuasive

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5
Q

Informative advertising

A

Where the emphasis of advertising/sales promotion is to give full information about a product

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6
Q

Persuasive advertising

A

Advertising/promotion which is trying to persuade the customer that they really need the product and should buy it.

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7
Q

Target audience

A

The people who are potentially buyers of a product/service

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8
Q

Advantage (3) and disadvantages (2) of television as an advertising media

A

-goes out to millions
-can reach a target audience by airing at certain times
-product can be shown in a favourable way

-expensive
-Young customers don’t watch TV anymore

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9
Q

Advantage (3) and disadvantages (4) of radio as an advertising media

A

-cheaper than television
-Large audience
-Uses a memorable song to be remembered

-no visual message
-expensive
-no hard copy
-smaller audience than television

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10
Q

Advantage (5) and disadvantages (2) of newspaper as an advertising media

A

-lots of information can be put in
-cost effective
-large number of people read national newspapers
-specific placement can target specific people
-ads are permanent and can be cut out and kept

-lack colour
-young people don’t read newspaper

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11
Q

Advantage (2) and disadvantages (2) of magazines as an advertising media

A

-effective way to reach target population through specialist magazines
-in colour

-only published once a month/week
-more expensive than newspapers

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12
Q

Advantage (3) and disadvantages (2) of billboards as an advertising media

A

-permanent
-relatively cheap
-seen by those who pass them

-may be missed by passersby
-no detailed information

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13
Q

Advantage (3) and disadvantages (1) of dvd as an advertising media

A

-Can give a positive, visual image
-Relatively low in cost
-effective to reach target audience

-only seen by those who buy the disk

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14
Q

Advantage (5) and disadvantages (2) of leaflets as an advertising media

A

-cheap
-wide range of people
-direct mail
-contain voucher to encourage reader to keep the advertisement
-permanent

-may not be read
-direct mail is annoying

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15
Q

Advantage (3) and disadvantages (3) of the internet as an advertising media

A

-large amount of info available anywhere in the world
-orders can be made instantly via the website
-cheap

-security issues discourage customers
-may get lost amongst competitors
-internet access is limited in some countries

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16
Q

Advantage (1) and disadvantages (1) of other forms of publicity as an advertising media

A

Mugs, bags, pens etc
-Cheap
-May not be seen by target market

17
Q

Sales promotion

A

Incentives such as special offers/deals aimed at customers to achieve short term increase in sales

18
Q

Types of sales promotion (8)

A

Gifts
After-sales service
Free samples
Point of sales display
Buy one get one free
Competitions
Price reductions
Product placement

19
Q

Advantages of sales promotion (5)

A

Promotes sales in off-season
Encourages new customers to try an existing product
Encourages customers to try a new product
Increases customer loyalty
Encourages customers to buy your product instead of competitors’

20
Q

What to consider when choosing which type of promotion to use (4)

A

Nature of product
Nature of target market
Cultural issues involved in international marketing
Stage of product lifecycle

21
Q

Marketing budget

A

Financial plan for the marketing of a product/product range for a specified period of time