chapter 8 - recruitment

Question 1

Circumstances to start recruitment and selection

Answer 1

An employee leaves their job and need to be replaced

New business is starting and needs employees

A successful business is expanding and needs employees.

Question 2

General cycle of recruitment and selection

Answer 2

Vacancy arises

Analysis

Description

Specification

Job is advertised

Applications and forms are shortlisted

Interviews and selection

Vacancy is filled

Question 3

What is job analysis

Answer 3

Identifies and records the responsibilities and tasks relating to a job.

Question 4

What is job description

Answer 4

outlines the responsibilities and duties to be carried out by someone employed to do a specific job.

Question 5

Example of things included in a job description

Answer 5

Conditions of employment - salary, hours of work, pension schemes, staff welfare

training that will be offered

opportunities for promotion

Question 6

What is a job specification

Answer 6

Document which outlines the requirements, qualifications, expertise, physical characteristics,
etc., for a specified job.

Question 7

Example of things in a job specification

Answer 7

level educational qualifications

amount of experience

special skills

personal characteristics

Question 8

What are the two types of recruitment

Answer 8

Internal

External

Question 9

What is internal recruitment

Answer 9

When a vacancy is filled by someone who is an existing employee of the business

Question 10

Advantages of internal recruitment

Answer 10

Quicker and cheaper than external

The person is already known to the business and their reliability, ability and potential are known

The person already knows the organisation, the structure, the expectations, etc

Motivating for other employees to see a co-worker being promoted. May think even they can be promoted

Question 11

Disadvantages of internal recruitment

Answer 11

No new ideas or experience come into the business

Rivalry among employees for the promotion or job. Could lead to jealousy and adversity

Quality of internal candidates may be low

Question 12

What is external recruitment

Answer 12

When a vacancy is filled by someone who is not an

existing employee and will be new to the business.

Question 13

Common ways to advertise job vacancies (external recruitment)

Answer 13

News papers - local and national 
Online recruitment sites 
Specialist magazines 
Recruitment agencies
centers run by the government

Question 14

Criteria for job advertisement

Answer 14

What should be included in the ad
How much advertising should be placed
Advertising cost, if it is within the budget the HR set

Question 15

Local newspapers (external recruitment)

Answer 15

Advertise job vacancies that don’t require high skill

Question 16

National newspapers (external recruitment)

Answer 16

For more senior positions and job vacancies, where there are few or no local people that can fill the roll

Question 17

Specialist magazine (external recruitment)

Answer 17

Helps employ special technical employees

Question 18

Online recruitment (external recruitment)

Answer 18

Offer the ability to create online job adverts for vacant positions in a business. These can be searched by job seekers through their networks.

Question 19

Recruitment agencies (external recruitment)

Answer 19

Specialists in recruiting employees. they hold details of qualified people looking for another job and, when a suitable vacancy arises, they will put forward candidates to be interviewed for the job

Question 20

Job centers (external recruitment)

Answer 20

Place where vacancies, usually for unskilled or semi skilled jobs can be advertised. Details of the vacancy are given to the person(s) interested.

Question 21

What is job specialisation

Answer 21

Include the ‘must-haves’ and desirables of the job.

Question 22

Diff between job specialization and description

Answer 22

Description - general overview of the job

Specialisation - other skills of the jobs eg: excel, java, etc

Question 23

Methods of application to a job

Answer 23

Letter of application

CV or resume

Question 24

What is a CV

Answer 24

curriculum vitae - summary of the person’s qualifications, skills, experience, and qualities.

Question 25

Some details a CV should include

Answer 25

Name 
Address  
Work experience 
interests 
education and qualifications

Question 26

What should the letter of application include

Answer 26

Why the applicant wants the job

Why the applicant thinks their suitable

Question 27

Most common method of selection

Answer 27

Interviews

Question 28

Why is interview a common method of selection

Answer 28

Answers: the applicant’s ability to do the job
» any personal qualities that are an advantage or disadvantage
» the general character and personality of the applicant

in the shortest time frame

Question 29

Other selection methods included in selection process

Answer 29

Group discussions
skill tests
aptitude tests
personality traits

Question 30

What is a skill test (selection process)

Answer 30

Help show the ability of the candidate to carry out certain tasks

Question 31

What is an aptitude test (selection process)

Answer 31

Shows the candidate’s ability to gain additional skills.

Question 32

What is a group discussion (selection process)

Answer 32

5 candidates sit together and discuss a topic given by the employer present. Helps show how the candidates work in a team, and how they tackle tasks themselves