Chapter 8 Flashcards
1
Q
legitimate power
A
power that a person has because of their position (hierarchy)
2
Q
expert power
A
influence based on special skills or knowledge.
3
Q
referent power
A
influence based on possession by an individual of desireable resources or personal traits
4
Q
job content
A
tasks and procedures of carrying out a job
5
Q
job context
A
the reason why you do your job. Usually reflects the organizational mission.
6
Q
political behaviour
A
activities that influence or attempt to influence the distribution of advantages or disadvantages within an organization.
7
Q
impression management
A
when you try to control the impression you form on other people.
