Chapter 7-Leading the fire company Flashcards
Leaders can be effective only to the extent that others are willing to accept their leadership. This characteristic is sometimes described as ………….
Followership
An “iron hand approach” is used when the fire officer needs to maintain high personal control of the group. In such case, the fire officer is telling subordinates what to do and is expecting immediate and complete adherence to the issued instructions.
Autocratic leadership style
The autocratic leader ship style is required in two situations:
-When the fire company is involved in a high risk, emergency scene activity, such as conducting a primary search during a structure fire
-When the fire officer needs to take immediate corrective supervisory activity, such as during a “control, neutralize, command” response to a confrontation
A consult of approach takes advantage of all the ingenuity and resourcefulness of the group in determining how to meet and objective or complete a task.
Democratic leadership style
When should the officer use the democratic style of leadership?
When planning a project or developing the daily work plan of the company
Specialized and highly technical fire companies often use the Democratic approach when faced with a ………..
Complex or unusual emergency situation
A free reign style of leader ship moves the decision making from the fire officer to the individual firefighters. The fire officer depends on the firefighters good judgment and sense of responsibility to get things done within basic guidelines.
Laissez-Fair
The laissez-faire approach is an effective leader ship style when working with experienced firefighters and when handling routine duties that pose ………….
Little Hazard
The best way to size up a complicated situation and develop an incident action plan is to use the ……….. style of leadership, using the knowledge and experience of all responders to develop the best approach.
Democratic
Once the incident action plan operation begins, the fire officer needs to assume the role ………. to ensure the safe execution of the plan
Autocratic
The target person believes that the agent has the right to make the request and the target person has the obligation to comply.
Ex: Under the Incident management system, the IC has the legitimate power to reassign the ventilation sector
Legitimate power
The target person complies to obtain rewards believed to be controlled by the agent.
Reward power
The target person compliance due to a believe that the agent has special knowledge.
Expert power
The target compliance due to administration of or identification with the agent and seeks approval.
Referent power
The target person complies to avoid punishment believed to be controlled by the agent
Coercive power
Control over information. Based on the target persons assessment of the agents ability to discover or obtain relevant information rapidly and efficiently, usually through a cultivated network of sources.
Information power
Control over the physical environment, technology, or organization of work. The target persons behavior is based on perceptions of opportunities and constraints.
Ecological power
When giving assignments at an emergency seen the fire officer uses ……….. style because the emergency scene does not allow for participative decision making.
Autocratic Leadership style
………… must immediately follow an action to increase the probability that the desired behavior will reoccur.
Reinforcement
The 4 types of reinforcement are:
Positive reinforcement—–giving a reward for good behavior
Negative reinforcement—–removing an undesirable consequence of good behavior
Extinction—–Ignoring bad behavior
Punishment—–punishing bad behavior
Conditions that are external to the individual, such as pay and work conditions
Hygiene factors
What are individual’s eternally determined motivators, such as the desire for recognition, achievement, responsibility, and advancement?
Motivation factors
And iron hand approach used to maintain high personal control
Autocratic Leadership
A consultant approach that recognizes the resources of the group
Democratic leadership
A free reign approach that leaves decision making to the firefighters rather than the officer
Laissez-faire leadership
Motivational theory in which people act in a manner that they believe will lead to an outcome they value
Expectancy theory
Motivational theory in which people evaluate the outcomes they receive for their inputs and compare them with the outcomes others receive for their inputs
Equity theory
What 2 situations is the autocratic style of leadership required?
- When the fire company is involved in a high risk, emergency scene activity.
- When the fire officer needs to take immediate corrective supervisory activity.
When should the officer use the Democratic style of leadership?
When planning a project or developing the daily work plan of the company.
Also some low risk emergency scene operations
When is the liassez- fair approach an effective leadership style?
When working with experience firefighters and when handling routine duties that pose little personal hazard.
Niccolo Machiavelli published this masterpiece in 1532, which was one of the first works on the management of power
The Prince
What is the fire officers primary responsibility
The team of firefighters under his or her direct supervision
During a Mayday what is the first obligation? What is the second obligation?
1st : Maintain radio discipline
2nd: Maintain company or group integrity
When and where should a fire officer briefly review the event of an incident?
 While still at the scene or as soon as possible after returning to quarters.
The fire officer must demonstrate the ability to take control of the situation and provide specific direction to all of the units that are operating in arriving. This requires mastery of which style of leadership?
Autocratic style of leadership
Who was the psychologist who developed the concepts of job enrichment and the motivational-hygiene theory
Frederick Herzberg
According to the expectancy theory a fire officer must address 3 considerations to motivate the individual. What are they?
The employees believe that his or her effort will achieve the goal
The employees belief that meeting the goal will lead to the reward
The employees desire for the reward or rewards value to the employee
