Chapter 7-Leading the fire company

Question 1

Leaders can be effective only to the extent that others are willing to accept their leadership. This characteristic is sometimes described as ………….

Answer 1

Followership

Question 2

An “iron hand approach” is used when the fire officer needs to maintain high personal control of the group. In such case, the fire officer is telling subordinates what to do and is expecting immediate and complete adherence to the issued instructions.

Answer 2

Autocratic leadership style

Question 3

The autocratic leader ship style is required in two situations:

Answer 3

-When the fire company is involved in a high risk, emergency scene activity, such as conducting a primary search during a structure fire

-When the fire officer needs to take immediate corrective supervisory activity, such as during a “control, neutralize, command” response to a confrontation

Question 4

A consult of approach takes advantage of all the ingenuity and resourcefulness of the group in determining how to meet and objective or complete a task.

Answer 4

Democratic leadership style

Question 5

When should the officer use the democratic style of leadership?

Answer 5

When planning a project or developing the daily work plan of the company

Question 6

Specialized and highly technical fire companies often use the Democratic approach when faced with a ………..

Answer 6

Complex or unusual emergency situation

Question 7

A free reign style of leader ship moves the decision making from the fire officer to the individual firefighters. The fire officer depends on the firefighters good judgment and sense of responsibility to get things done within basic guidelines.

Answer 7

Laissez-Fair

Question 8

The laissez-faire approach is an effective leader ship style when working with experienced firefighters and when handling routine duties that pose ………….

Answer 8

Little Hazard

Question 9

The best way to size up a complicated situation and develop an incident action plan is to use the ……….. style of leadership, using the knowledge and experience of all responders to develop the best approach.

Answer 9

Democratic

Question 10

Once the incident action plan operation begins, the fire officer needs to assume the role ………. to ensure the safe execution of the plan

Answer 10

Autocratic

Question 11

The target person believes that the agent has the right to make the request and the target person has the obligation to comply.

Ex: Under the Incident management system, the IC has the legitimate power to reassign the ventilation sector

Answer 11

Legitimate power

Question 12

The target person complies to obtain rewards believed to be controlled by the agent.

Answer 12

Reward power

Question 13

The target person compliance due to a believe that the agent has special knowledge.

Answer 13

Expert power

Question 14

The target compliance due to administration of or identification with the agent and seeks approval.

Answer 14

Referent power

Question 15

The target person complies to avoid punishment believed to be controlled by the agent

Answer 15

Coercive power

Question 16

Control over information. Based on the target persons assessment of the agents ability to discover or obtain relevant information rapidly and efficiently, usually through a cultivated network of sources.

Answer 16

Information power

Question 17

Control over the physical environment, technology, or organization of work. The target persons behavior is based on perceptions of opportunities and constraints.

Answer 17

Ecological power

Question 18

When giving assignments at an emergency seen the fire officer uses ……….. style because the emergency scene does not allow for participative decision making.

Answer 18

Autocratic Leadership style

Question 19

………… must immediately follow an action to increase the probability that the desired behavior will reoccur.

Answer 19

Reinforcement

Question 20

The 4 types of reinforcement are:

Answer 20

Positive reinforcement—–giving a reward for good behavior

Negative reinforcement—–removing an undesirable consequence of good behavior

Extinction—–Ignoring bad behavior

Punishment—–punishing bad behavior

Question 21

Conditions that are external to the individual, such as pay and work conditions

Answer 21

Hygiene factors

Question 22

What are individual’s eternally determined motivators, such as the desire for recognition, achievement, responsibility, and advancement?

Answer 22

Motivation factors

Question 23

And iron hand approach used to maintain high personal control

Answer 23

Autocratic Leadership

Question 24

A consultant approach that recognizes the resources of the group

Answer 24

Democratic leadership

Question 25

A free reign approach that leaves decision making to the firefighters rather than the officer

Answer 25

Laissez-faire leadership

Question 26

Motivational theory in which people act in a manner that they believe will lead to an outcome they value

Answer 26

Expectancy theory

Question 27

Motivational theory in which people evaluate the outcomes they receive for their inputs and compare them with the outcomes others receive for their inputs

Answer 27

Equity theory

Question 28

What 2 situations is the autocratic style of leadership required?

Answer 28

1. When the fire company is involved in a high risk, emergency scene activity.
2. When the fire officer needs to take immediate corrective supervisory activity.

Question 29

When should the officer use the Democratic style of leadership?

Answer 29

When planning a project or developing the daily work plan of the company.

Also some low risk emergency scene operations

Question 30

When is the liassez- fair approach an effective leadership style?

Answer 30

When working with experience firefighters and when handling routine duties that pose little personal hazard.

Question 31

Niccolo Machiavelli published this masterpiece in 1532, which was one of the first works on the management of power

Answer 31

The Prince

Question 32

What is the fire officers primary responsibility

Answer 32

The team of firefighters under his or her direct supervision

Question 33

During a Mayday what is the first obligation? What is the second obligation?

Answer 33

1st : Maintain radio discipline

2nd: Maintain company or group integrity

Question 34

When and where should a fire officer briefly review the event of an incident?

Answer 34

 While still at the scene or as soon as possible after returning to quarters.

Question 35

The fire officer must demonstrate the ability to take control of the situation and provide specific direction to all of the units that are operating in arriving. This requires mastery of which style of leadership?

Answer 35

Autocratic style of leadership

Question 36

Who was the psychologist who developed the concepts of job enrichment and the motivational-hygiene theory

Answer 36

Frederick Herzberg

Question 37

According to the expectancy theory a fire officer must address 3 considerations to motivate the individual. What are they?

Answer 37

The employees believe that his or her effort will achieve the goal

The employees belief that meeting the goal will lead to the reward

The employees desire for the reward or rewards value to the employee