Chapter 7 Human Resources Management

Question 0

Inputs to plan human resource management process?

Answer 0

PMP
Activity resources requirements
OPA
EEF

Question 1

Processes of human resource management?

Answer 1

Plan human resource management
Acquire project team
Develop project team
Manage project team

Question 2

Tools of plan HR management process?

Answer 2

Position descriptions
Networking
Organisational theory
Expert judgement
Meetings

Question 3

Outputs of plan HR management process?

Answer 3

HR management plan:

1. Project org chart
2. Staffing management plan
3. Roles & responsibilities

Question 4

Inputs to acquire project team process?

Answer 4

HR management plan
OPA
EEF

Question 5

Tools to Acquire project team process?

Answer 5

Negotiation
Virtual team
Preassignment
Acquisition
Multicriteria decision analysis

Question 6

Outputs to Acquire project team process?

Answer 6

Project staffing assignment
PMP updates
Resource calendar

Question 7

Inputs to develop project team process?

Answer 7

Project staffing assignments
Resource calendar
HR management plan

Question 8

Tools of develop project team process?

Answer 8

Team building
Ground rules
Interpersonal skills
Training
Colocation - put together the team in same room
Recognition & award
Personal assessment tools - focus group & survey to find out your team working & interaction style

Question 9

Five kind of power?

Answer 9

1. Legitimate power
2. Reward power
3. Expert power - team follows u due to your credibility as an accomplished experts
4. Referent power - team follow because you are part of the “cool” crowd
5. Punishment power

Question 10

Theory of motivation?

Answer 10

1. Maslow hierarchical of needs - can’t achieve higher needs if not comfortable with lower ones
2. McGregor theory X and theory Y - 2 kinds of PM, theory X = one who distrust team (micromanager) & theory Y = one who trust the team
3. Herzbeg motivation hygiene theory - ppl can’t get motivated if their basic needs are not met, e.g. Paychecks, good relationship with workers, good working condition
4. Expectancy theory - you need to give ppl expectation of a reward to motivate them
5. McCleland achievement theory

Question 11

5 stages of team development?

Answer 11

1. Forming - ppl still trying to figure out their roles
2. Storming - members form opinion of how the project should be done. This can lead to disagreement.
3. Norming - members begin to adjust habit to others. Truss begins to form.
4. Performing - everyone working as a team and efficient.
5. Adjourning - team starts to deal with fact that project is closing.

Question 12

Outputs of develop project team process?

Answer 12

Turnover rate
Skills development / competences
Team performance

Question 13

Inputs to managing project team process?

Answer 13

Project staffing assignment
HR management plan
Team performance assessment
Work performance info

Question 14

Tools to managing project team process?

Answer 14

Conflict management
Interpersonal skill
Project performance assessment
Observation & conversation