Chapter 7- Conversation And Communication Style Flashcards
(41 cards)
Define conversations
Logically managed and interactive sequential interchanges
Is small talk an even simple conversation?
Nope
Define logically managed
The participants determine the topic, who gets to speak, for how long, and in what order
Difference between interactive and sequential
Interactive- two people must participate in a conversation
Sequential- participants take turns exchanging messages
Does sequential have a beginning middle and end?
Yes
What do researchers who study conversation analysis do?
Study the order, the organization, and the orderliness of everyday interaction
Study what communication does
What are two reasons to study everyday conversation
1- learning about the dynamics of conversation could help us effectively and appropriately participate in conversations
2- the basis of formal interactions
What are some things that rely on appropriate conversation?
The Economy Law Religion Courtship Socialization And education
What is communication apprehension and who studied it?
An individuals level of fear or anxiety associated with communication related outcomes
James c McCroskey
What is rational emotive behavior therapy
Replaces irrational thoughts with rational thoughts to reduce debilitative emotions such as anxiety
How do conversations function
2 things
Speech acts
The cooperative principle
Define speech acts
Greetings, criticism, invitations, congratulations, insults, promises, requests, and warnings
What is an example of a speech act
Do you know the time
You don’t say yes- you tell them the time
What do speech acts do?
Reveals the assumptions and expectations that are prevalent in everyday talk
What is one issue to the speech act theory?
Can’t explain how conversation effectively functions when the “doing” can have more than one interpretation or when people misinterpret what a portion of talk is supposed to do?
An example of a disadvantage to speech acts?
Son: “I’m off!”
Mother: “you sure are- but we’ve known that for a long time!
Pg 184
What should speech act theory be used in conjunction with?
A speakers nonverbal behavior, the characteristics of a situation, and the conversational context to interpret a message
What is the cooperative principle, and who developed it?
Conversation partners use their talk to facilitate understanding
Herbert Paul Grice
What are the four “The Cooperative Principle and Conversation maxims”?
Quality maxim
Quantity maxim
Relevancy maxim
Manner maxim
Define quality maxim
We should provide info that is truthful
Define quantity maxim
We should offer info that is sufficient to keep the convo going
Not too much or too little info
Define relevancy maxim
We should provid info that pertains to the topic under discussion
Define manner maxim
We should be organized and specific when we speak
Why should people adhere to the cooperative principle
The speakers talk will be truthful, sufficient, relevant, and clear
