Chapter 1- Intro Flashcards
What is interpersonal communication?
Two people who establish a communicative relationship
The ability to communicate in a competent manner is facilitated when we—-?
Are motivated to communicate
Are knowledgeable about the self, other, topic, context, and communication in general
Are effective and appropriate in the performance of communication skills
What does effectiveness refer to?
Achieving our goals
What does appropriateness refer to
Conforming to the expectations or communication rules of a particular situation
What are communication rules
Prescriptions that tell us what we should or shouldn’t say or do in certain situations
Examples of negative sanctions
A dirty look
A poke in the ribs
Unexpected laughter
Verbal admonition (language= unacceptable!!)
What is civility
A sacrifice we make to others
According to some people, why is rudeness rising?
Ppl are becoming uncivil due to high tech and fast paced society
What is perspective taking?
Considering a situation from the point of view of someone else
Why is perspective taking important
Promotes civil communication
Why do we strive to be effective and appropriate in our communication skills?
So we don’t break communication rules and demonstrate respect
How can we strive to be competent communicators?
Through Sacrifice Respect And consideration In our convos with others
Define ethics
Well based standards of RIGHT and wrong that prescribe what humans ought to do
What is the first question to asked to see if you’ve been ethical
Have I practiced my virtues today?
What is virtues
Trustworthiness
Honesty
Responsibility
What is the second questions for seeing if your ethics are correct?
Have I done more good then harm today
What are examples of question two
Gratitude to people
Have you complimented someone because you know it’ll boost their self esteem
What is questions three
Have I treated ppl with dignity and respect
Examples of question three
Showing consideration of ppl beliefs attitudes values rights.
Do you name call when you’re angry
Fourth question?
Have I been fair AND just today
Example of fourth question
Genderize chores
Fairness vs justice
Fairness- treating everyone the same
Justice- being fair in the way we distribute benefits and burdens
Fifth and final question
Have I made my community stronger because of my actions
Example of the fifth question
Do you help others in need without expecting things in return
Do you consider ones thoughts and feelings when listening to music, using a cell phone, or talking in a public place
What other three things does Persephone of interpersonal communication competence depend on?
An individuals motivation to communicate
Knowledge of self, others, topic, context, and communication
Communication skill performing behaviors
Are the factors of perceptions of interpersonal communication interconnected?
YES
Why do we study interpersonal communication
It affects our thoughts Feelings Interactions with others Enables us to create Maintain and dissolve relationships
It affects our psychological and physical health
Define motivation
The desire to communicate
What all does knowledge include when dealing with communication
Ourselves Conversation partners Our topic The situation And communicative process itself
What are skills in communication
Skills are a goal oriented actions or action sequences that we can master and repeat in appropriate situations
What does appropriateness promote in interpersonal communication
Social values of respect and civility