Chapter 1- Intro Flashcards
What is interpersonal communication?
Two people who establish a communicative relationship
The ability to communicate in a competent manner is facilitated when we—-?
Are motivated to communicate
Are knowledgeable about the self, other, topic, context, and communication in general
Are effective and appropriate in the performance of communication skills
What does effectiveness refer to?
Achieving our goals
What does appropriateness refer to
Conforming to the expectations or communication rules of a particular situation
What are communication rules
Prescriptions that tell us what we should or shouldn’t say or do in certain situations
Examples of negative sanctions
A dirty look
A poke in the ribs
Unexpected laughter
Verbal admonition (language= unacceptable!!)
What is civility
A sacrifice we make to others
According to some people, why is rudeness rising?
Ppl are becoming uncivil due to high tech and fast paced society
What is perspective taking?
Considering a situation from the point of view of someone else
Why is perspective taking important
Promotes civil communication
Why do we strive to be effective and appropriate in our communication skills?
So we don’t break communication rules and demonstrate respect
How can we strive to be competent communicators?
Through Sacrifice Respect And consideration In our convos with others
Define ethics
Well based standards of RIGHT and wrong that prescribe what humans ought to do
What is the first question to asked to see if you’ve been ethical
Have I practiced my virtues today?
What is virtues
Trustworthiness
Honesty
Responsibility
What is the second questions for seeing if your ethics are correct?
Have I done more good then harm today
What are examples of question two
Gratitude to people
Have you complimented someone because you know it’ll boost their self esteem
What is questions three
Have I treated ppl with dignity and respect
Examples of question three
Showing consideration of ppl beliefs attitudes values rights.
Do you name call when you’re angry
Fourth question?
Have I been fair AND just today
Example of fourth question
Genderize chores
Fairness vs justice
Fairness- treating everyone the same
Justice- being fair in the way we distribute benefits and burdens
Fifth and final question
Have I made my community stronger because of my actions
Example of the fifth question
Do you help others in need without expecting things in return
Do you consider ones thoughts and feelings when listening to music, using a cell phone, or talking in a public place
What other three things does Persephone of interpersonal communication competence depend on?
An individuals motivation to communicate
Knowledge of self, others, topic, context, and communication
Communication skill performing behaviors
Are the factors of perceptions of interpersonal communication interconnected?
YES
Why do we study interpersonal communication
It affects our thoughts Feelings Interactions with others Enables us to create Maintain and dissolve relationships
It affects our psychological and physical health
Define motivation
The desire to communicate
What all does knowledge include when dealing with communication
Ourselves Conversation partners Our topic The situation And communicative process itself
What are skills in communication
Skills are a goal oriented actions or action sequences that we can master and repeat in appropriate situations
What does appropriateness promote in interpersonal communication
Social values of respect and civility
Where can I go to study for exams?
MyCommunicationLab Web site
Define context
Physical location or environment that affects communication
What else does context refer to?
Frame of reference
Or historical or psychological fields of experience that each person brings to the conversation
What does the historical context of a conversation in include
Past history with a topic or conversation partner
What does the psychological context include?
Values
Beliefs
And attitudes
What other things are our communication competence affected by?
Our culture Relationships with others Our gender Our roles Needs Backgrounds And history
What are the contexts that influence interpersonal communication?
Physical location or environment
Historical or psychological context
Also our roles, gender, relationships, needs, background, history
What can culture be defined as?
The shared assumptions, values, and beliefs of a group of people which result in characteristic behaviors
How do we perceive the world
Cultural patterns
Define cultural patterns
Particular beliefs and values associated with out specific culture
What do individualist cultures focus more on?
The individual
Where is individualist culture dominant
Australia
The Netherlands
Belgium
And USA
What is a low context culture
Comm is direct, most meaning comes from spoken word
What do low context coutures value?
Independence
Privacy
Equality
And informality
Define collectivist culture
Focus more on the group
Family village organization
Where are groups collectivist
Indonesia
West Africa
Guatemala
Pakistan
Define high context cultures
Communication is indirect
Implicit
And derived from nonverbal communication
Define co- culture
A group with its own particular values that influence behavior along with the dominant culture
What relationship contexts influence how we communicate with others
Family
Friends
Coworkers
What are five things employers look for while hiring
Verbal and written communication skills
Honesty and integrity
Teamwork
Interpersonal skills
Motivation
What does gender context refer to?
Influence of the environment and socially constructed meaning
Gender and communication
Females- talk in private (nurturing)
Males- talk in public places (aggressive)
Gender and communication research
Girls and guys act the same?
What is individual context based off of?
Roles
Needs
Backgrounds
Histories
Define role
Learned behaviors that we use to meet the perceived demands of specific situations
What falls under intrapersonal communication
Internal dialogue
Self-talk
What falls under interpersonal communication
Impersonal
Personal
Define intrapersonal communication
Takes place within us
Define impersonal communication
When we communicate with others as if they’re objects or roles or we communicate stereotypic ways
When does personal communication occur?
When we interact with others in the basis of their uniqueness.
What is relational communication
It demonstrates that we not only interact about the content of communication but also interact about our association with a conversation partner
Who are the two psychotherapists that characterized relational comm
Paul Watzlawick
Janet Beavin
Dan Jackson
Define content level meaning
Content of the words and sentences that are communicated
Define relational level meaning
Unspoken meaning that can be ascertained from non verbal comm
Define relational level message
Affection
Control
And respect
Define affection
Force to become close to a partner
Define control
Gain dominance
Define respect
Valuing a persons right to life and expression
Define metacommunication
Communication about communication
Communication about relationships
What can metacommunication do at the content level?
How the actual meaning of the message is interpreted
Examples of metacommunication and the content level?
This is important
I didn’t mean it
I’m sorry I said that
Are you kidding
Do you understand what I’m saying
Want to hear something funny
Metacommunication at the relational level of meaning
Nonverbal
Can make clear our perception of how we and our relationships are perceived in terms of affection control and respect
Again: what are the three competencies for interpersonal communication?
Motivation
Knowledge
Skill
What competence does metacommunication fall under
Skill
What are some principles of communication?
Transactional
Irreversible
Ongoing process
Inevitable
Define transaction
Individuals who participate in face to face conversation simultaneously communicate and listen as a conversation infolds
COMMUNICATION MODEL FROM PUBLIC SPEAKING
U NO DIS BRUH
