Chapter 7 Flashcards

1
Q

Keiretsu

A

a network of interlocking corporate affiliates

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2
Q

accessory equipment

A

GOOD, SUCH AS PORTABLE TOOLS THAT ARE LESS EXPENSIVE AND SHORTER LIVED than major equipment

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3
Q

business marketing (industrial marketing)

A

the marketing of goods and services to individuals and organizations for purposes other than personal consumption

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4
Q

business services

A

expense items that do not become part of a final product

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5
Q

business to business electronic commerce (b to b or b2b e commerce

A

the use of internet to facilitate the exchange of good, services and information between organizations

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6
Q

business to business online exchange

A

an electronic trading floor that provides companies with integrated links to their customers and suppliers

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7
Q

buying center

A

people who become involved in the PURCHASE decision

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8
Q

component parts

A

either finished items ready for assembly or products that need very little processing before becoming another product

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9
Q

derived demand

A

demand for business people

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10
Q

disintermediation

A

the elimination of wholesalers or distributers from a marketing channel.

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11
Q

joint demand

A

the demand for 2 or more items used together in a final product

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12
Q

major equipment (installations)

A

capital goods such as large or expensive machines, mainframe computers, blast furnaces, generators, airplanes, and buildings.

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13
Q

modified rebuy

A

a situation in which the purchaser wants some CHANGE

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14
Q

mutiplier effect

A

penomenon in which a small increase or decrease in consumer demand can produce a much larger change in demand

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15
Q

new buy

A

a situation requiring the purchace of a product for the FIRST TIME!

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16
Q

North American Industry Classification System (NAICS)

A

a detailed numbering system developed by the US, Canada, and Mexico to classify North American business establishments by their main production processes

17
Q

orignial equipment manufacturers (OEMs)

A

buy business goods and incorporate them into products they produce for eventual sale to other producers or to consumers

18
Q

processed materials

A

used directly in manufacturing other products

19
Q

raw materials

A

unprocessed unattractive

20
Q

reciprocity

A

business purchasers choose to buy from their own customers

21
Q

reintermediation

A

the reintroduction of an intermediary between producers and users

22
Q

relationship commintment

A

relationship with a firm that is SO IMPORTANT

23
Q

stickiness

A

measure of a web site’s effectivness

24
Q

straight rebuy

A

the purchaser reorders the same goods or services without looking for nw info or investigating other suppliers

25
Q

strategic alliance

A

a cooperative agreement between business firms