Chapter 6 Flashcards

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1
Q

How would you describe Hofstede’s cultural dimensions?

A

A typology for assessing cultural differences across social contexts

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2
Q

What are the 5 dimensions from Hofstede?

A
  1. Individualism vs collectivism
  2. Uncertainty avoidance
  3. Power distance
  4. Masculinity vs femininity
  5. Long term vs short term orientation
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3
Q

What is individualism vs collectivism?

A

Extent to which cultures value and privilege individuals’s success over the group’s success over vice versa.
I = negative face
C = positive face

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4
Q

What is uncertainty avoidance?

A

Extent to which members of a society feel threaten by uncertain or unknown situations

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5
Q

What is power distance?

A

Extent to which people with little power in society consider inequity normale and acceptable

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6
Q

What is masculinity vs femininity?

A

The relationship between biological sex and what is sex-appropriate behaviour.

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7
Q

What is long term vs short term orientation?

A

Extent to which cultures value a long-term or short-term approach for planning the future

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8
Q

How would you describe the communication accommodation theory?

A

Will you adapt to or diverge from another cultural group?

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9
Q

What are the two social identity groups?

A
  1. In-groups - belongs to

2. Out-groups - doesn’t belong to

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10
Q

How can you accommodate?

A

Convergence: match to convergence with the in-group.
Divergence: differentiate to mark you out-group

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11
Q

What are the effects of converging?

A
\+ = increased attraction, social approval and increased persuasion
- = loss of personal authenticity and incorrect stereotypes
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12
Q

What are the effects of diverging?

A
\+ = protects cultural identity, asserts power distances, increased sympathy
- = perceived lack of effort, increased psychological distance
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13
Q

How would you scribe the anxiety/uncertainty management theory?

A

Communication effectiveness in intercultural situations is a result of reducing anxiety and uncertainty

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14
Q

When do you feel like a stranger?

A

You don’t have to be in a foreign country to feel like a stranger

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15
Q

What are cultural strangers?

A

Out-group members

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16
Q

What are cultural natives?

A

In-group members

17
Q

What happens when you have too much uncertainty?

A

You are unable to make useful predictions about the other’s behavior

18
Q

What happens when you have too little uncertainty?

A

You become overconfident

19
Q

What is attributional confidence?

A

AUM predicts that it is only when the anxiety and uncertainty during group interactions are appropriately discerned and reduced that effective communication can occur

20
Q

How would you describe the face-negotiating theory?

A

Explains cultural differences in conflict situations as a result of combing and differing face needs and conflict styles

21
Q

What are the central dimensions of face-negotiating theory?

A
  1. Individualism vs collectivism

2. Power distance

22
Q

What do individualistic cultures want?

A

They want to act freely, emphasize negative face

23
Q

What do collectivistic cultures want?

A

They want to be liked, emphasize positive face

24
Q

What is typical about lower power distance cultures?

A

Concern for other’s face

25
Q

What is typical about high power distance cultures?

A

Concern for own face

26
Q

What are the conflict strategies for face-negotiation?

A
  1. Avoidance
  2. Accommodating
  3. Competing
  4. Compromising
  5. Collaboration
27
Q

What are the three more conflict styles for face-negotiation?

A
  1. Emotionally expressive (act upon feelings)
  2. Passive aggressive (make partner feel guilty
  3. Third party help (ask someone to manage the conflict, Asian)