Chapter 4 Flashcards
What is the social role theory of gender?
Perceptions of men an women’s behavior are always filtered through stereotypes of how mean and women should behave
What is the difference between gender and sex?
Gender is socially constructed. Sex is genetically determined
What are communal qualities?
Stereotypical female qualities: caring affection and gentility
What are agentic qualities?
Stereotypical male qualities: assertiveness, confidence and ambition
What suggests the social role congruity theory?
Women in leadership positions are likely to experience two types of prejudices
What is descriptive prejudice?
Stereoptypic beliefs about men and women. Women have less leadership potentials because oft heir lack of agentic qualities
What is prescriptive prejudice?
How women should behave
What is ‘double bind’?
If women conform to their traditional role, they are not seen as having potential leadership. If they adopt the agentic characteristics associated with successful leaders, then they are evaluated negatively for behaving in an unfeminine manner
How can you describe emotional intelligence?
Succes might be explained by the extent to which an individual is attuned to emotional experiences.
What are the four branches of EI?
- Perceiving emotions
- Using emotions to assist thinking
- Understanding and analyzing emotions
- Regulation of emotions
What are the two leadership styles?
- Transactional leadership
2. Transformational leadership
What is transactional leadership?
Inspirational motivation: creates a vision, act as a role model
What is transformational leadership?
Encouraging creativity, acts as a coach (high EL)
How would you describe message design logics
Variations in beliefs about communication explain problems in communication
What are the three types of message design logics?
- Expressive logic (say what you think)
- Conventional logic (appropriate)
- Rherotical logic (prevent problems)
What happens when to people use the same MDL?
They recognize that problems are communication problems
What happens when two people use different MDL?
They blame the difficulties on perceived bad intentions
How would you describe interactional perspective?
Why different generations in the workplace can experience communication difficulties
What are different types of generations?
Baby boomers, generation X, generation Y
What are the types of interactional perspectives?
- The impossibility of not communicating (tattoo)
- All communication has a content and relationship level (how it is understood depends on the relation)
- Tendency of communicators to use punctuation (how the message is send causes an effect)
- Communication entails both digital and analogically codes (crying is sadness)
- Communication can be symmetrical or complementary
When conflict in interactional perspective arises, what are the two types of change?
- First order change
Changing the behaviors of individuals in the system - Second order change
Seeks to resolve underlying differences in perspective
