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Communication science > Chapter 5 > Flashcards

Chapter 5 Flashcards

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1
Q

How can you describe the politeness theory?

A

How we manage our own and others identity through interaction, particular through the use of politeness strategies

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2
Q

What are the three assumptions of the politeness theory?

A
  1. All individuals are concerned with maintaining face
  2. Humans are rational and goal oriented with respect to achieving face needs
  3. Some behaviors are fundamentally face threatening.
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3
Q

What are face-threatening acts?

A

Behavior that might threaten someone else’s face

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4
Q

What is preventive facework?

A

Avoiding certain topics, changing the subject

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5
Q

What is corrective facework?

A

Messages people use to restore their own face after a FTA

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6
Q

What are the strategies for committing a FTA?

A
  1. Avoidance
  2. Go off record
  3. Negative politness
  4. Positive politness
  5. Bald on record
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7
Q

What are the factors that influence FTA strategie choice?

A
  1. Prestige
  2. Power
  3. Risk
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8
Q

How can you describe the social exchange theory?

A

Explains when and why individuals continue and develop some personal relationship while ending others

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9
Q

What are the three assumptions of the social exchange theory?

A
  1. Relationships (benefits vs costs)
  2. Minimax principle (people want the most benefit)
  3. By nature, humans are selfish.
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10
Q

What are the core components of the social exchange theory?

A
  1. Outcome (O) = rewards-costs
  2. Comparison level (CL) = what rewards do I expect to receive
  3. Comparison level of alternatives (CLalt) = what other options do I have?
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11
Q

Outcome > CL =

A

Satisfied

Outcome is higher than what you expected

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12
Q

Outcome < CL =

A

Dissatisfied

Outcome is lower than what you expected

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13
Q

Outcome > CLalt =

A

Stay

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14
Q

Outcome < Clalt

A

Terminate

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15
Q

How can you describe the dialectical perspective (theory)?

A

Explains how individuals sustain relationship over time

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16
Q

What are the four assumptions of dialectical perspective?

A
  1. Praxis (more or less intimate)
  2. Change (relationship will change)
  3. Contradictions (partners have needs, sometimes opposite)
  4. Totality (interdependence between relationship partners)
17
Q

What are the internal dialectics?

A

Tension between partners:

  1. Autonomy - connection
  2. Openness - closedness
  3. Predictability - novelty
18
Q

What are the external dialectics?

A

Tension between the couple and others

  1. Inclusion - seclusion
  2. Revelation - concealment
  3. Conventionality - uniqueness
19
Q

What are the 4 strategies to handle internal and external tensions?

A
  1. Selection
  2. Cyclic alteration
  3. Segmentation
  4. Integration
20
Q

What is the communication privacy management theory?

A

Explains why and how people make decisions about whether to conceal or reveal private information based on specific rules

21
Q

What are the six major principles of communication privacy management?

A
  1. Public- private
  2. Nature of private information
  3. Privacy rules guide
  4. Boundaries
  5. Boundary coordination
  6. Boundary turbulence

Communication science (11 decks)

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