Chapter 6 (186-193)

Question 1

organizational fairness

Answer 1

employee’s perception of how fair an organization is

Question 2

three types of fairness

Answer 2

distributive fairness
procedural fairness
interactional fairness

Question 3

distributive fairness

Answer 3

the perceived fairness of the the outcome received

Question 4

equity norm

Answer 4

people are rewarded based on their relative level of contribution

Question 5

procedural fairness

Answer 5

perceptions of the fairness of the policies and procedures used to make decisions

Question 6

instrumental voice

Answer 6

when the comments a person makes may influence the decision being made

Question 7

noninstrumental voice

Answer 7

when a person’s comments will have no bearing in the decision

Question 8

interactional fairness

Answer 8

whether the amount of information used to make the decision was adequite

Question 9

two types of interactional fairness

Answer 9

interpersonal fairness

informational fairness

Question 10

interpersonal fairness

Answer 10

the degree to which people are treated politely by others

Question 11

intrapersonal fairness

Answer 11

the degreee to which employees receive adequate information and explanations about decisions that affect them