Chapter 13

Question 1

management vs. leadership

Answer 1

management is a function of an organization - establish and implement procedures to run the org smoothly
leadership is the relationship between the leader and the led - what managers do

Question 2

Ohio State study findings

Answer 2

concern for task results
concern for people
the best leaders utilize both

Question 3

concern for task results

Answer 3

desire to achieve concrete goals

Question 4

concern for people

Answer 4

emphasis on social and emotional needs of the people

Question 5

things that prevent women from being effective leaders

Answer 5

institutional bias
stereotypes
they are compared to “ideal leadership styles”

Question 6

institutional bias

Answer 6

inherent preferences in organizations that create barriers

Question 7

transformational leadership

Answer 7

inspires followers to adopt the goals and values of the leader and set aside their own personal values

Question 8

transactional leadership

Answer 8

there is a transaction or exchange of something of value (i.e., offer a bonus in exchange for better work)

Question 9

charismatic leadership

Answer 9

followers develop strong emotional attachments to the leader

Question 10

level 5 leadership

Answer 10

combination of transformational and transactional leadership

Question 11

ethical leadership

Answer 11

leading ethically while also promoting acting ethically

Question 12

traits of leaders

Answer 12

determination
flexibility
integrity
intelligence
job-relevant knowledge

Question 13

contingency theories of leadership

Answer 13

leadership styles depend on the nature and the followers of the situation

Question 14

Fielder’s Leader Match model (two factors)

Answer 14

1. leadership style
2. how much control and influence the style allows for
   match the leader to the situation or change the context for the leader’s style

Question 15

Hersey’s situational model

Answer 15

tests for readiness in a leader

Question 16

4 elements to Hersey’s

Answer 16

participating
telling
selling
delegating

Question 17

4 leadership styles of path-goal theory

Answer 17

directive
supportive
participative
achievement

Question 18

directive leadership (path-goal)

Answer 18

tell employees what to do

Question 19

supportive (path-goal)

Answer 19

be friendly and approachable

Question 20

participative (path-goal)

Answer 20

solicit ideas from employees at any time

Question 21

achievement (path-goal)

Answer 21

setting goals for employees to achieve

Question 22

leadership substitutes

Answer 22

things that make leadership unnecessary (over-qualified employees)

Question 23

leadership neutralizers

Answer 23

things that make leadership impossible (union contracts)

Question 24

why are followers important

Answer 24

need to establish respect with them

they need to trust you and tell the truth

Question 25

what can e-leaders do to enhance leadership

Answer 25

use participative styles
build and develop relationships
use technology to communicate