Chapter 14 (461-478)

Question 1

division of labor

Answer 1

the degree to which employees specialize

Question 2

centralized organization

Answer 2

more power lies at the top of the hierarchy

Question 3

decentralized organization

Answer 3

flatter structures where more power is spread out among lower levels of the organization

Question 4

mechanistic organization

Answer 4

rigid, traditional centralized powers

Question 5

organic organization

Answer 5

flexible, decentralized structures

Question 6

what can influence business structure

Answer 6

business strategy
external environment
organizational size
behavioral expectations
production technology

Question 7

how can business strategy influence business structure?

Answer 7

simple business designs use simple strategies

Question 8

how can external environment influence business structure?

Answer 8

rapidly changing environments require more flexible structure

Question 9

how can organizational size influence business structure?

Answer 9

larger firms have a greater hierarchy

Question 10

how can behavioral expectations influence business structure?

Answer 10

if employees are expected to follow certain rules, there need to be more hierarchy

Question 11

how can production technology influence business structure?

Answer 11

the fewer units a business produces, the flatter the structure

Question 12

prebureaucratic structure

Answer 12

smaller organizations require more centralized power

Question 13

bureaucratic structure

Answer 13

formal division of labor and hierarchy

Question 14

functional structure

Answer 14

groups people with the same skills together

works well for organizations in a stable environment

Question 15

divisional structure

Answer 15

collection of functions gathered around a geographical area, product, or market

Question 16

matrix structure

Answer 16

when employees report to a product/project manager and a functional manager

Question 17

team-based structure

Answer 17

horizontal or vertical teams define the organization

Question 18

lattice structure

Answer 18

cross-functional and cross-level subteams

Question 19

network structure

Answer 19

collections of autonomous units or firms that act together as a larger entity

Question 20

virtual organizations

Answer 20

an organization that contracts almost everything but their name and managing coordination among contractors