Chapter 5.2 - Operations methods

Question 1

Batch production

Answer 1

Involves producing a set of identical products. Work on each batch is fully completed before production switches to another batch

Question 2

Capital intensive

Answer 2

Means that the manufacturing or provision of a product relies heavily on machinery and equipment, such as automated production systems

Question 3

Flow production

Answer 3

A form of mass production that uses continuous and progressive processes, carried out in sequence. When one task is completed, the next stage of production starts immediately

Question 4

Mass customization

Answer 4

An operations method that uses flexible manufacturing systems to mass produce products that meet individual consumer needs and wants

Question 5

Mass production

Answer 5

The large-scale manufacturing of a homogeneous (standardized) product. Unit costs of production are relatively low when using mass production methods

Question 6

Job production

Answer 6

Involves the manufacturing of a unique production or one-off job. The job can be completed by one person or by a team of people

Question 7

Labor intensive

Answer 7

Means that production relies heavily on labor inputs, so the cost of labor accounts for the largest proportion of a firm’s overall production costs. It is the most apparent in the provision of personalized services

Question 8

Standardization

Answer 8

Means producing an identical or homogeneous product in large quantities