Chapter 2.5 - Organization (corporate) culture Flashcards
Adaptive cultures
Exist in organizations that are responsive and receptive to change. Such organizations tend to be creative and embrace change
Corporate culture (organizational culture)
Describes the traditions and norms within a business. Largely based on people’s beliefs, values, and attitudes in the workplace
Cultural intelligence (cultural quotient)
Measures the ability of an individual to blend into occupational, organizational, and national cultures. An indicator of a worker’s ability to cope with change
Culture
Refers to the ideals, customs, and routine social behaviors of a particular group of people or society in general
Culture clash
Exists when there is conflict or incompatibility between two or more cultures within an organization (two firms merging, or a change in leadership)
Culture gap
The difference between the existing culture of an organization and its desired culture. Management strives to reduce this gap
Gods of management
The name of Charles Handy’s theory or model of the four different types of organizational culture, namely power, task, role, and person cultures
Person cultures
Exist in organizations when staff feel that they are more important than the organization itself
Power cultures
Exists when there is one dominant individual or group that holds centralized decision-making power
Role cultures
Exist in highly structured firms with formal rules, policies, and procedures. Individual job roles are clearly stated in job descriptions, and power is devolved to middle managers
Task cultures
Exists in organizations where the focus is on getting results. Teams are empowered and have some discretion regarding how they complete their work
Values
The organization’s beliefs and moral stance, which form an essential part of its organizational culture
