Chapter 5 Flashcards

1
Q

Conflict Resolution

A

The methods and processes involved in facilitating the peaceful ending of conflict.

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2
Q

Labor Agreement

A

Contract between labor and management governing wages and benefits and working conditions.

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3
Q

Orientation

A

An introduction as to guide one in adjusting to new surroundings, employment, activity or the like.

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4
Q

Performance Reviews

A

Conducted on a regular basis and should cover performance, highlight areas of strength and success and draw on improvements from previous coaching sessions.

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5
Q

Recruitment

A

The action of finding new people to join an organization or support a cause.

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6
Q

Selection Criteria

A

The skills, experience, etc. that you are looking for when deciding who to choose for a job.

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7
Q

Training

A

The action of teaching a person or animal a particular skill or type of behavior.

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