Chapter 41 - Leadership & Management Flashcards
trait theory
to be a good leader you need to have intelligence, initiative, self-confidence, emotional stability, willingness to take risks
define authoritarian/autocratic
leader: give direction, make final decisions, bears most of the responsibility
define democratic
leader: shares planning, decision making, and responsibility
advantages: fosters motivation and creativity
laissez-faire
leader: give followers control of decision making
disadvantages: usually leads to inefficient work
emotional intelligence theory
leaders have the ability to manage their emotions as well as the emotions of their followers
situational theory
leader: understands different situations require different styles of leadership
must be adaptable
transformational theory
leader: aspire to meet self-actualization needs of their followers, they engage and inspire others
transactional theory
assume that people are motivated by reward and punishment
scientific management
if people are given tasks with sufficient incentive the workers will be more productive
human-relations management; what are the two theories?
theory x: manager believes people dont want to work hard
theory y: manager believes the work itself is motivating to people
what are the qualities of an effective manager?
- leadership
- clinical expertise
- business sense
what are the activities of an effective manager?
- interpersonal: networking, conflict resolution, employee development
- decisional: things to enhance unit efficiency
- informational
define power
the ability of a person to get things done
position
a persons authority places them in a position of power
referent power
informal, gained though others respect
