Chapter 4 "Make it Motivating"

Question 1

The more you think you need power to influence others motivation…..

Answer 1

the less likely you are to do it well.

Question 2

Motivation is:

Answer 2

the art of getting people to do what you want them to do because they want to do it.

Question 3

A False Dichotomy happens when you think:

Answer 3

You must put up with the current problem or motivate the people to change through power and threats

Question 4

Motivations is about?

Answer 4

Expectations, Information, and Communication

Question 5

A simple truism of motivation is:

Answer 5

1 - People are always motivated.
2 - Motivation is brain driven
3 - Motivation is influenced by a nearly infinite number of sources from both within and without

Question 6

The expected sum total of the “consequences bundle” drives what?

Answer 6

Behavior

Question 7

Three approaches to avoid when trying to motivate someones behavior is:

Answer 7

Charisma, Power and Perks

Question 8

Raw Power rarely moves what?

Answer 8

Hearts and Minds

Question 9

How are heart and minds changed?

Answer 9

Through expanded understanding and new realizations

Question 10

What is the first tool routinely used to motivate others?

Answer 10

Power

Question 11

The Cost of using Power/Force is?

Answer 11

• Kills Relationships
• Motivates Resistance
• Doesn’t Last

Question 12

Special rewards should be reserved for?

Answer 12

Special Performance

Question 13

What are some types of natural consequences?

Answer 13

• Making the Invisible Visible
• Link to Existing Values
• Connect Short-Term Benefits w/ Long-Term Pain
• Place the focus on Long-Term Benefits
• Introduce the Hidden Victims
• Hold up a Mirror
• Stay in the Conversation
• Don’t turn Consequences into Threats
• Listen to others View of Natural Consequences
• Stop when you reach Compliance

Question 14

When people are unaware of Natural Consequences, when are some opportunities to show them?

Answer 14

• When your teaching
• When your jointly exploring
• When Priorities Differ
• When Others Resist

Question 15

When using discipline:

Answer 15

• Know the Mechanics
• Partner w/ people in Authority
• Be Appropriately Somber
• Explain the Next Step
• Be Consistent
• Dont back off under pressure

Question 16

Discipline isn’t something you impose with a sense of ______.

Answer 16

pleasure.

Question 17

When people behave badly over a long period of time we have done 2 things:

Answer 17

• Avoided accountability discussions

- Created work arounds that enabled other to continue doing what they’re doing, unaware, and guilt free.

Question 18

What should be done when wrapping up a conversation regarding motivation?

Answer 18

Make a plan and set a follow up time.