Chapter 4 - Leading the Fire Company

Question 1

Equity Theory

Answer 1

Motivational theory in which people evaluate the outcomes they receive for their inputs and compare them with the outcomes others receive for their inputs

Question 2

Expectancy Theory

Answer 2

Motivational theory in which people act in a manner that they believe will lead to an outcome they value

Question 3

Followership

Answer 3

The characteristic that leaders can be effective only to the extent that followers are willing to accept their leadership

Question 4

Hygiene Factors

Answer 4

Conditions external to the individual, such as pay and work conditions

Question 5

Leadership

Answer 5

A complex process by which a person influences others to accomplish a mission, task, or objective and directs the organization in a way that makes it more cohesive and coherent

Question 6

Motivation Factors

Answer 6

An individual’s internal desire for recognition, achievement, responsibility, and advancement

Question 7

Power

Answer 7

The capacity of one party to influence another party

Question 8

Reinforcement Theory

Answer 8

Motivational theory in which behavior is a function of its consequences

Question 9

Concept

Answer 9

Position of Officer gives you the authority to accomplish certain tasks and objectives. This power does not make you a leader

Question 10

Leadership Attributes

Answer 10

Beliefs, values, ethics, character, knowledge, skills

Question 11

Concept

Answer 11

Effective leaders are good followers

Question 12

Autocratic Leadership

Answer 12

Iron-hand approach used to maintain high personal control

Question 13

Democratic Leadership

Answer 13

A consultative approach that recognizes the resources of the group

Question 14

Laissez-faire Leadership

Answer 14

A free-rein approach that leaves decision making to the fire fighter rather than the officer

Question 15

French and Raven Power types

Answer 15

Legitimate, reward, expert, referent, and coercive power

Question 16

Yukl Power types

Answer 16

Personal and positional power

Question 17

Legitimate Power

Answer 17

Subordinate believes that superior has the right to make the request and the subordinate has the obligation to comply

Question 18

Reward Power

Answer 18

Subordinate complies to obtain rewards believed to be controlled by the superior

Question 19

Expert Power

Answer 19

Subordinate complies due to a belief that the superior has special knowledge

Question 20

Referent Power

Answer 20

Subordinate complies due to admiration of or identification with the superior and seeks approval

Question 21

Coercive Power

Answer 21

Subordinate complies to avoid punishment believed to be controlled by the superior

Question 22

Personal Power

Answer 22

Expert and Referent power (reflects the effectiveness of the individual)

Question 23

Positional Power

Answer 23

Legitimate, Reward, and Coercive power (reflects the role the superior has in the organization)

Question 24

Concept

Answer 24

A core responsibility of a fire officer is to handle emergencies effectively

Question 25

Concept

Answer 25

The first arriving officer has additional important responsibilities, namely to establish command of the incident and to provide direction to the rest of the responding units

Question 26

Who is the Officer’s primary responsibility to?

Answer 26

The team of firefighters under his or her direct supervision

Question 27

When do you use Autocratic Leadership?

Answer 27

Emergency scenes or dangerous situations when immediate action is required

Question 28

Concept

Answer 28

The scene size-up needs to be clear and concise. A fire officer who provides a calm and complete description of the situation on arrival demonstrates leadership and ability to control the action that will occur

Question 29

Concept

Answer 29

The first arriving officer must demonstrate the ability to take control of the situation and provide specific direction to all of the units arriving

Question 30

Concept

Answer 30

The fire department workplace environment produces a special type of bonding, but it can easily produce a variety of productivity problems, as well as behavioral traits that are often associated with a dysfunctional family

Question 31

Concept

Answer 31

A fire officer must balance the expectations of the employer with the realities of a fire station work environment and the desire to create an effective team

Question 32

Motivation Theories

Answer 32

Reinforcement, Motivation-hygiene, Goal-setting, Equity, Expectancy

Question 33

Reinforcement Theory of Motivation

Answer 33

Behavior is a function of its consequences

Question 34

Motivation-hygiene Theory of Motivation

Answer 34

Hygiene factors are external to the individual and motivation factors are internal to the individual

Question 35

Goal-setting Theory of Motivation

Answer 35

The key to motivation is for the officer to set specific goals that will increase performance

Question 36

Equity Theory of Motivation

Answer 36

Employees evaluate the outcomes they receive for their inputs and compare them with the outcomes others receive for their inputs

Question 37

Expectancy Theory of Motivation

Answer 37

People act in a manner that they believe will lead to an outcome they desire