Chapter 2 - Firefighters and the Fire Officer

Question 1

Actionable Items

Answer 1

Employee behavior that requires an immediate corrective action by the supervisor.

Question 2

Administrative Fire Officer

Answer 2

IAFC description of a person who has worked as a managing fire officer for 3 to 5 years, is certified at the NFPA Fire Officer III level, and has accomplished a formal education equivalent to a bachelor’s degree

Question 3

Diversity

Answer 3

A characteristic of a fire workforce that reflects differences in terms of age, cultural background, race, religion, sex and sexual orientation

Question 4

Ethical Behavior

Answer 4

Decisions and behavior demonstrated by a fire officer that are consistent with the department’s core values, mission statement, and value statements

Question 5

Concept

Answer 5

A fire officer is responsible for accounting for the people and resources at a fire station and work location

Question 6

Concept

Answer 6

The beginning of shift report is provided from each work location to the battalion or district chief within the first quarter hour of the reporting time

Question 7

Concept

Answer 7

Chiefs are available for consultation, but they expect their officers to run the fire stations

Question 8

Concept

Answer 8

Each fire department should have an agency-wide mission that is translated into annual goals

Question 9

Concept

Answer 9

Transitioning from fire fighter to officer changes how the individual relates to the formal fire department organization and which role the officer plays with fellow fire fighters

Question 10

Role of a Supervisor

Answer 10

The fire officer functions as the official representative of the fire chief

Question 11

Role of Commander

Answer 11

The fire officer is expected to exercise strong direct supervision over the company members when operating at the scene of an emergency incident

Question 12

Role of Trainer

Answer 12

The company-level officer is responsible for the performance level of the fire company and must establish a set of expectations that the company will perform at the highest level possible

Question 13

Concept

Answer 13

Every Fire Officer has a supervisor. Keep them informed, make appropriate company-level decisions, and consult with your supervisor before making major disciplinary or policy changes

Question 14

Concept

Answer 14

A fire officer needs to model the core values of integrity and ethical behavior that, combined with the formal symbols, create an effective fire officer.

Question 15

What is the EEO?

Answer 15

Equal Employment Opportunity Commission is the federal agency empowered to enforce compliance with the Civil Rights Act of 1964, the Equal Employment Opportunity Act of 1972, and the Civil Rights Act of 1991.

Question 16

Complaint or Hostile Workplace Concept

Answer 16

The Fire Officer should follow the local procedures when he or she encounters a harassment or hostile workplace complaint. Take notes, make appropriate notifications, and do not take sides

Question 17

Concept

Answer 17

The Fire Officer needs to consider the fire station as a business work location