Chapter 1

Question 1

Assistant Chief

Answer 1

A midlevel chief who often has a functional area of responsibility, such as training, and answers directly to the fire chief

Question 2

Battalion Chief

Answer 2

Usually the first level of fire chief, often in charge of calls and supervising multiple stations within a city, and usually in charge of single-alarm working fires

Question 3

Chain of Command

Answer 3

The superior-subordinate authority relationship that starts at the top of the organization hierarchy and extends to the lowest levels

Question 4

Consensus Document

Answer 4

A code or standard developed through agreement between people representing different organizations and interests. NFPA codes are consensus documents.

Question 5

Controlling

Answer 5

Restraining, regulating, governing, counter-acting, or overpowering

Question 6

Decision Making

Answer 6

The process of identifying problems and opportunities and resolving them

Question 7

Discipline

Answer 7

A moral, mental and physical state in which all ranks respond to the will of the leader. Also the guidelines that a department sets for firefighters to work within

Question 8

Division of Labor

Answer 8

The production process in which each worker repeats one step over and over, achieving greater efficiencies in the use of time and knowledge; also the formal assignment of authority and responsibility to job holders

Question 9

Fire Chief

Answer 9

The highest ranking officer in charge of a fire department

Question 10

Fire Mark

Answer 10

Historically, an identifying symbol on a building to let firefighters know that the building was insured by a company that would pay them for extinguishing the fire

Question 11

Incident Command System (ICS)

Answer 11

A system that defines the roles and responsibilities to be assumed by personnel and the operating procedures to be used in the management and direction of emergency operations. AKA Incident Management System (IMS)

Question 12

Leadership

Answer 12

A complex process by which a person influences others to accomplish a mission, task, or objective and directs the organization in a way that makes it more cohesive and coherent.

Question 13

Managing Fire Officer

Answer 13

Fire Officer II. In this role, the officer is encouraged to acquire the appropriate levels of training, experience, self-development, and education to prepare for the Chief Fire Officer designation

Question 14

Organizing

Answer 14

Putting resources together into an orderly, functional, structured whole

Question 15

Planning

Answer 15

Developing a scheme, program or method that is worked out beforehand to accomplish an objective

Question 16

Policies

Answer 16

Formal statements that provide guidelines for present and future actions

Question 17

Rules and Regulations

Answer 17

Directives developed by various government organizations to implement a law that has been passed by a government body

Question 18

Span of Control

Answer 18

The maximum number of personnel or activities that can be effectively controlled by one individual (usually 3-7)

Question 19

Supervising Fire Officer

Answer 19

Fire Officer I, Officer is encouraged to acquire the appropriate levels of training, experience, self-development and education to prepare for the Chief designation

Question 20

Unity of Command

Answer 20

The management concept that a subordinate should have only one direct supervisor, and that a decision can be traced back through subordinates to the manager who originated it.

Question 21

NFPA 1021

Answer 21

Professional qualification standards for Fire Officers

Question 22

Concept

Answer 22

At the Fire Officer I level, the emphasis is placed on accomplishing the department’s goals and objectives by working through subordinates to achieve the desired results

Question 23

Concept

Answer 23

The officer is a part of management and is responsible for the conduct of others. The officer has to apply policies, procedures, and rules to subordinates and to different situations

Question 24

Concept

Answer 24

The chain of command creates a structure for managing the fire department as well as for directive fire-ground operations

Question 25

4 Management principles of most fire departments

Answer 25

• Unity of Command
• Span of Control
• Division of labor
• Discipline

Question 26

4 functions of managing

Answer 26

• Planning
• Organizing
• Leading
• Controlling

Question 27

Concept

Answer 27

Fire Officers must thoroughly know the department’s regulations, policies, and SOP’s

Question 28

Concept

Answer 28

A rigid command and control process remains essential when operating at emergency scenes. Away from emergencies however, departments are using the concepts of employee empowerment, decentralized decision making, and delegation

Question 29

Concept

Answer 29

Flashover and structural collapse are the primary causes of death for firefighters within a burning structure