Chapter 4 - IS Strategic Planning

Question 1

Why do we do IS Planning?

Answer 1

Allows us to determine what impact we want to have and how we will get there

Question 2

Challenges in IS planning?

Answer 2

Tech changes super fast!

• allignment of systems and bus goals
• need portfolios, hard
• infrastructure expensive
• response is joing - planning better as a group but difficil

Question 3

What are the three types of planning?

Answer 3

Strategic - 3-5 years, bus process, CIO
Tactical - 1-2 years, resource allocation, project selection, middle management
Operational - 6mo-year, day-to-day planning, frontline workers

Question 4

Other problem with planning?

Answer 4

Usually done top-down, or bottom-up.

traditionally a lot of tension between the two

Question 5

What is the traditional planning process?

Answer 5

1) Where does the business want to go an why - Bus strat plan
2) What is required - IT strat plan
3) How can it be delivered - IT implement plan

assumes future can be predicted, time to go through plan, top manaagement knows best

but - fast change, assumptions no longer hold
- need outside-in approach

Question 6

What are the 8 planning techniques?

Answer 6

1) Stages of Growth
2) Critical Success Factors
3) Competetive Forces
4) 3 Emerging Forces
5) Value Chain
6) E-Bus Value Matrix
7) Linkage Anal
8) Scenario Planning

Question 7

What is the sense and respond approach?

Answer 7

Don’t predict the future, let opportunities arise and take advantage of them using fast prototyping

Question 8

What is the strategic envelope?

Answer 8

Define and manage strategic context

- central guidlines for strategic decision making that everyone else uses

Question 9

(1) What are the stages of growth?

Answer 9

1) Early Success
2) Contagion
3) Control
4) Integration
5) Data admin
6) Maturity

Understand where you are and manage appropriately

Question 10

(2) What is critical success factors?

Answer 10

Few areas where things must go right for org to thrive

1) Monitoring
2) Building

Sources:
Industry, Company, Environment, temporal org factors

Question 11

(3) Porters 5 forces?

Answer 11

Buyers (bargain), Suppliers (bargain)
Industry Comp
Pot’l Incumbants
Substitutes

Question 12

(4) What are the three emerging forces?

Answer 12

1) Digitalization
2) Globalization
3) Deregulation

Question 13

(5) What is the value chain?

Answer 13

1) Inbound logistics
2) Operations
3) Outbound logistics
4) Marketing and sales
5) Servicce

Question 14

What are key differences in the virtual value chain?

Answer 14

Information is the source of the value
- use info to create new value for customers
gather, organize, select, synthesize, distribute info

Question 15

(6) What is the E-Bus Value matrix?

Answer 15

Ranking the criticality to business and Newness of: 
New Fundamentals (low, low)
Operational Excellence (high, low)
Rational Experimentation (low, high)
Breakthrough Strat (high, high) 
- scale from high->low

Question 16

(7) What is linkage anal?

Answer 16

Examining links between orgs to ensure you are using electronic channels

1) define power relationships
2) map out extended enterprise
3) plan e-channels

Question 17

(8) What is scenario planning?

Answer 17

• used to make flexible long-term plans
• describing forces that may effect the future, decide a course of action to take if forces materialize
  1) define decision problem and time frame
  2) identify major trends
  3) identify uncertainties
  4) construct scenarios