Chapter 2 - Role of the CIO Flashcards

1
Q

What are the waves of innovation?

A

1) Reducing costs
2) Leveraging investments
3) Enhancing products and services
4) Enhancing Exec decision making
5) Reaching the customer
6) Partnership - supply chain mgmt

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2
Q

What are the two management focuses in the waves of innovation?

A

1) Org Effectiveness

2) Bus effectiveness

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3
Q

What are the three functional uses in the waves of innovation?

A

1) Cut cost
2) Generate Revenue
3) Bus survival

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4
Q

What are the responsbilities of IS?

A
  • Managing ops (data centers, system networks)
  • Managing corp data
  • Performing system anal and design
  • Integration between systems
  • Identifiying opportunities for new systems
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5
Q

What trends are pushing out traditional work of IS to other bus units?

A
  • Distributed sytems -> users install own apps
  • Knowledgeable users can do stuff themselves
  • Better app packages reduce need for in-house dev -> integration
  • Outsourcing
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6
Q

What are the clusters of IT functions?

A
  • Running ops
  • Developing systems
  • Developing arch
  • Identify bus reqs
  • Create IT-enabled innovation
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7
Q

What new management strategies need to be used?

A
  • Maximize effectiveness of IT ops
  • Better allocation of IT personnel time
  • Prioritize resources to demostrate usefulness of new SW
  • IT enabled business innovation
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8
Q

What are the four major IS activities and how should the IS org manage them?

A
  • Daily ops
  • Dev of new systems
  • Digital Conversion + Integration
  • Search for new bus ideas

Outsource grunt work of first two
Focus on rest

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9
Q

What are the three major components of IS Lite?

A
  • Dispersing innovation
  • Dispersing change management
  • Centralizing infrastructure
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10
Q

Why is IS lite called IS lite?

A

Many base grunt work is outsourced while more business stuff is federated

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11
Q

What are the roles of the CIO overn time

A

Mainframe - Deliver SW on-time, in budget, reliable, ops manager
Distributed - Took on org design, tech design, tech arch, inform
Web-based/mobile - become leading contendors for CEO

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12
Q

What are the current roles of CIO

A

Leading
Governing
Investing
Managing

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13
Q

What are the roles in the CIO office?

A

CIO
CTO
COO
CPO

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14
Q

What is IT governance

A

Assigning decision makers and accountabilities to get desired behavior

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15
Q

What are the different governing styles?

A
Bus Monarchy 
IT Monarch 
Feudal
Federal 
Duopoly 
Anarchy
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16
Q

What are the different decision areas?

A
IT Principles 
IT Infra Stratt 
IT Arch 
Bus App Needs 
IT Investment and prioritization