Chapter 4: Effective Communication, Goal Setting, and Teaching Techniques Flashcards
Active Listening
This is a mode of listening where the listener is concerned with the content, intent, and the feelings the message will give.
Cultural Competence
The ability to communicate and work effectively with people from different cultures.
Person-centered Care
Health services that are tailored to the people in them and their needs.
Lifestyle and health-history questionnaire
A form utilized by trainers and healthcare professionals that gathers personal information along with behaviors.
Ambivalence
The state of having mixed feelings about a change.
Directing Style
This communication style in which a personal trainer leads, tells, and decides something.
Change Talk
Statements that reflect desire to change.
Guiding Style
A communication style where the trainer helps motivate, encourage, support, and assist clients in making changes.
Affirmations
Positive statements to accentuate a client’s strengths or efforts.
Reflective Listening
A communication style where respectful attention is payed to the content and the feeling expressed by the speaker.
Summarizing
A feature in active listening where the trainer states back the things perceived from the client.
Righting Reflex
The tendency to give advice, recommend things, and offer solutions.
Depression
- The action of lowering a muscle or bone or movement in an inferior or downward direction. 2. A condition of general emotional dejection and withdrawal; sadness greater and more prolonged than that warranted by any objective reason
Eating Disorder
Disturbed eating behaviors that jeopardize a person’s physical or psychological health.
Goal-setting Theory
This theory of motivation identifies a connection between establishing goals and performing tasks.
