chapter 4

Question 1

work

Answer 1

effort directed toward accomplishing a task

Question 2

job

Answer 2

grouping tasks, duties, and responsibilites that consistuites the total work assignment

Question 3

workflow analysis

Answer 3

study of the way work (inputs, activities, and outputs) moves through an organization

Question 4

job design

Answer 4

organizaing tasks, duties, responsibilitiesl and other elements into a productive unit of work

Question 5

job redesign

Answer 5

changing exisiting job sin different ways to improve them

Question 6

contingent worker

Answer 6

someone who is not a full time employee but is a temporary or part time worker for a specific period of time and type of work

Question 7

person-job fit

Answer 7

matching the characterisitcs of people with the characteristics of jobs

Question 8

job enlargement

Answer 8

broadening the scope of a job by expanding the number of different tasks that are performed

Question 9

job enrichment

Answer 9

increasing the depth of a job by adding responsibility for planning, organizing, controlling, and.or evaluating the job

Question 10

hackman and oldham’s five job characteristics

Answer 10

skill variety, task identity, task significance, autonomy, feedback

Question 11

skill variety, task identity, and task significance impact what?

Answer 11

the meaningfulness of work

Question 12

autonomy impact what?

Answer 12

stimulates responisbility

Question 13

feedback impact what?

Answer 13

provides knowledge of results

Question 14

skill variety

Answer 14

extent to which the work requires several activities for successful competition

Question 15

task identity

Answer 15

extent to which the job includes a recognizable unit work work that is carried out from start to finish and results in a know consequence

Question 16

task significance

Answer 16

impact the job has on other people and the organization as a whole

Question 17

autonomy

Answer 17

extent of individual freedom and discretion in the work and its scheduling

Question 18

feedback

Answer 18

amount of information employees receive about how well or how poorly they have performed

Question 19

job analysis

Answer 19

systematic way of gathering and analyzing information about the content, context, and human requirements of jobs

Question 20

task

Answer 20

distinct identifiable work activity comprised of motions that employees perform

Question 21

duty

Answer 21

larger work segment comprised of several tasks that are performed by individuals

Question 22

responsibilities

Answer 22

obligations that individuals have to performance certain tasks and duties within a job

Question 23

O net

Answer 23

currently the department of labor domain where u can look for a variety of jobs

Question 24

essential job functions

Answer 24

fundamentla duties of a job

Question 25

marginal job functions

Answer 25

duties that are part of a job but are incidental or ancillary to the purpose and nature of the job

Question 26

performance standards

Answer 26

indicator of what the job accomplishes and how performance is measured in key areas of the job