Chapter 14 Flashcards

1
Q

4 components of risk management are?

A
  1. workplace safety and health
  2. employee health and wellness promotion
  3. workplace and worker security
  4. disaster preparation
  5. recover planning
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
2
Q

health is what?

A

a general state of physical, mental, and emotional well-being

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
3
Q

security is what?

A

the protection of employees and organizational facilities

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
4
Q

safety is what?

A

condition in which the physical well-being of people is protected and the facilities of the organization are protected

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
5
Q

workers compensation coverage is provided by employers to do what?

A

compensate employees who suffer job-related injuries and illnesses

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
6
Q

Fair Labor Standards Act (FLSA) does what? think about age requirement

A

limits the type of work that younger employees, especially those under the age of 18 can peform

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
7
Q

the occupational safety and health act states what?

A

that employers have a general duty to provide safe and healthy working conditions

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
8
Q

The Occupational Safety and Health Administration (OSHA) has established safety standards to provide guidance in many areas including what two?

A

hazard communication and personal protective equipment

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
9
Q

OSHA requires employers to keep records of what? 3 things

A
  1. occupational illnesses and injuries
  2. inspects workplaces
  3. and can issue citations for sveral levels of violations.
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
10
Q

what are parts of developing comprehensive safety management?

A

developing …

  1. safety policies
  2. disciplining violators
  3. keeping safety records
  4. conducting safety training
  5. communicating on safety issues
  6. establishing safety committees
  7. inspecting work areas for safety concerns
  8. investigating accidents
  9. evaluating safety efforts
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
11
Q

effective safety management requires integrating 3 approaches. what are they?

A
  1. organizational
  2. engineering
  3. individual
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
12
Q

ergonomics look at what?

A

the physical demands of work

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
13
Q

what are common health issues of workers?

A
  1. substance abuse
  2. emotional/mental health
  3. smoking at work
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
14
Q

employers can enhance security by conducting what 4 things?

A
  1. security audits
  2. controlling access to workplaces and computer systems
  3. screening employees adequately during the selection process
  4. providing security personnel
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
15
Q

risk management

A

involves the responsibility to consider physical, human, and financial factors to protect organizational and individual interests

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
16
Q

the occupational safety and Health Act of 1970 was enacted to do what?

A

ensure that the health and safety of workers would be protected

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
17
Q

the OCcupational safety and health act of 1970 established 3 agencies within the department of labor to oversee various aspects of workplace safety. what are they and what they do??

A
  1. occupational safety and health administration (OSHA): administers the provision of the law, conducts workplace inspections and works with companies to improve worker safety
  2. national institute for occupational safety and health (NIOSH): a supporting body that conducts research and develops safety standards
  3. occupational safety and health review commission (OSHRC) reviews ohsa enforcement actions and address disputes between osha and emplyed that are cited by osha inspectors
18
Q

major responsibility of OSHA is to do what?

A

enforce safety regulation in an effort to reduce injuries and illnesses int he workplace

19
Q

cumulative trauma disorders (CTDs)

A

muscle and skeletal injuries that occur when workers repetitvely use the same motions when performing tasks

20
Q

categories for recordable injury include?

A
  1. death
  2. injuries causing days away from work
  3. injuries or ilnesses causing job transfer or restricted duty
  4. other recordable cases
21
Q

what are the most common safety violations cited by the OSHA?

A
  1. imminent danger
  2. serious
  3. other than serious
  4. de minimis
  5. willful and repeated
22
Q

what is a deminis safety violation?

A

one not directly and immediately related to employee’s safety or health. no citation or fines are issued but the condition is mentioned to the employer

23
Q

some best practices for utilizing safety committes include what 3 things?

A
  1. leadership involvement
  2. committee selection
  3. committee structure
24
Q

ergonomics is what?

A

study and design of the work environment to address physical demands placed on individuals as they perform their jobs

25
Q

what is the organizational approach to effective safety management? 6 things

A
  • desgining an environment for safety
    1. designing safe jobs
    2. develop and implement safety policies
    3. use safety committees
    4. coordinate accident investigations
    5. create a safety culture
    6. establish reward and recognition programs
26
Q

what is the engineering approach to effective safety mmanagement? 5 things

A
  • designing stuff so its hard for people to hurt themselves
    1. design appropraite work settings and equipment
    2. utilize proper gaurding and alert systems
    3. evaluate and use equipment and assistive devices
    4. apply ergonomic principles
    5. implemenet safety procedures in the workplace
27
Q

what is the individual approach to effective safety management? 4 things

A
  • this approach addresses the proper match of individuals to jobs and emphasize employee training in safety methods, fatigue reduction, and health awareness
    1. reinforce safety motivation and attitudes
    2. provide employee safety training
    3. rewarding safety through incentive programs
    4. discussing safety in meetings and at worksites
  • this is a behavior based safety approach
28
Q

substance abuse?

A

use of illicit substances or misuse of controlled substances, alcohol or other drugs

29
Q

what can a company do to hel and employee struggling with substance abuse
?

A

make an employee assistance program for suport and counseling

30
Q

stress?

A

the harmful physical or psychological reaction that occurs when people are subject to excessive demands or expectations

31
Q

health promotion

A

supportive approach of facilitating and encouraging healthy actions and lifestyles among employees

32
Q

wellness programs?

A

programs designed to maintain or improve employee health before problems arise

33
Q

employee assistance program (EAP)? and what do they ideally help do?

A

program that provides counseling and other help to employees having emotional, physical, or other personal problems
- help improve employee performance, reduce expenses associated with benefits and enhance organizational well-being

34
Q

security audit?

A

comprehensive review of organizational security

aka vulnerability analysis

35
Q

workplace violence can be instigated by several categories what are the 4?

A
  1. criminal: crime done by someone with no connection to the business
  2. customer
  3. coworker
  4. domestic: someone who has no connection to the business but a relationship with someone in the office
36
Q

incivility?

A

rude behavior that offends other employees

37
Q

bullying?

A

behavior that the victim perceives as oppressive, humiliating, threatening, or infringing on the target’s human rights and that occurs over an extended period of time

38
Q

effectively managing a crisis that a caompany faces can be detailed in 3 basic steps. what are they and their def?

A
  1. pre crisis: identify how crises can be avoid through proper preparation, risk assessment, and disaster prevention
  2. crisis: craft a plan that enables the firm to adequately identify and respond to a crisis
  3. post crisis: identify how the organization can better respond to the same or similar crisis if it happens again
39
Q

what is the organizational assessment in disaster planning?

A

this incldes establishing a disaster planning team whose purpose is to conduct an organizational assessment of how various disasters might affect the organization and its employees

40
Q

human impact planning assessment in disaster planning?

A

the impact of events on people and contigency plans are need in order to understand duties and how these efforts will be cooridnated

41
Q

distaster training planning assessment in disaster plan

A

training regularly in a sample situation to be prepared