Chapter 12 Flashcards

1
Q

variable aka incentive pay is what?

A

compensation that can be linked to individual, work unit/team, and/or organizational performance

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2
Q

what are some commonly used individual incentives

A

piece rate and bonus plans

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3
Q

the design of work unit/team variable pay plans must consider what 3 things?

A
  1. how the incentives are to be distributed
  2. the timing of the incentive payments
  3. who will make decisions about variable payout
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4
Q

organization-wide rewards include what two things.

A
  1. profit sharing

2. stock ownership plans

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5
Q

sales compensation can be provided as what 4 things?

A
  1. salary only
  2. commission only
  3. salary plus commission
  4. bonuses
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6
Q

executive compensation must be viewed as a total package composed of what 5 things?

A
  1. salaries
  2. bonuses
  3. benefits
  4. prerequisites (perks)
  5. short and long term performance based incentives
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7
Q

variable pay

A

compensation that is tied to performance

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8
Q

incentives

A

tangible rewards that encourage or motive action

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9
Q

pay for perofmrance is also known as what?

A

variable pay

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10
Q

extrinsic rewards

A

rewards that are external to the individual

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11
Q

intrinsic rewards

A

rewards that are internal to the individual

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12
Q

line of sight

A

idea that employees can clearly see how their actions and decisions lead to desired outcomes

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13
Q

criticial success factors

A

variables that have a strong influence on the results of the organization

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14
Q

key performance indicators

A

scorecard measures that tell managers how well the organization is performaing relative to critical success factors

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15
Q

individual incentives

A

incentives given to reward the effort and performance of each employee

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16
Q

work unit/team incentives

A

gainsharing (or goalsharing) plans. people in group must meet certain goals to share gains

17
Q

organizational incentives

A

incentives for the org

18
Q

what e conditions are necessary to use individual incentive plans?

A
  1. individual performance must be identifiable
  2. individual competitiveness must be desirable
  3. individualism must be stressed in the organizational culture
  4. individuals must be in control of the pace of production
19
Q

piece rate system

A

wages are determined by multiplying the number of units produced by the piece rate for one unit

20
Q

differential piece rate system

A

pays employees one pierce rate wage for units produced up to a standard level of output and a higher piece rate wage for units produced over the standard

21
Q

bonues

A

one time payment that does not become part of the mployees base salary

22
Q

spot bonuses

A

bonuses that can be given at any time for an good reason

23
Q

performance rewards?

A

incentives for performance such as merchandise, gift cards, etc…

24
Q

recognition rewards?

A

awards for recognition such as employee of the month

25
Q

service awards

A

awards for service meaning their service or longevity with company

26
Q

u can distribute rewards to team two ways what are they?

A
  1. same size reward for everyone on team

2. differtent size reward for each member

27
Q

free rider?

A

member of the group who contributes little

28
Q

gainsharing

A

system of sharing with employees greater than expected gains in profits and or productivity

29
Q

profit sharing

A

system to distribute a portion of an organizations profits to employees

30
Q

stock option plan

A

gives employees the right to pruchase a fixed number of shares of company stock at a specified price for a limited period of time

31
Q

employee stock ownership plan?

A

designed to give employees significant stock ownership in their organizations

32
Q

sales compensation can be of three general types what are they?

A
  1. salary only
  2. straight commission
  3. salary plus commission
33
Q

draw (part of straight commission)?

A

when sales representatives can draw advance payments against future comission

34
Q

salary plus commission?

A

combines the stability of a salary with a commission based on sales generated

35
Q

what do CEOs do to earn all that money? ideally what 3 things?

A
  1. estabish strategic directin for the org
  2. create shareholder value
  3. ensure the sustainability of the enterprise
36
Q

regular benefit plans vs supplemental benefits vs deffered compensation for CEOs

A
  • regular benefit plans is what regular employees get
  • supplemental benefits are benefits other employees do not receive
  • deferred compensation is another way of heping executives with tax liabilities
37
Q

prerequisites (perks)

A

special benefits - usually noncash items 0 for executives

38
Q

restricted stock options

A

indicates that company stock shares will be paid as a grant of shares to individuals, usually linked to achieving specific performance criteria