Chapter 3 Vocab Flashcards
appreciative listening
listening for pleasure or enjoyment
empathic listening
listening to provide emotional support for a speaker
comprehensive listening
listening to understand the message of a speaker
critical listening
listening to evaluate a message for purposes of accepting or rejecting it
spare “brain time”
the difference between the rate at which most people talk and the rate at which the brain can process language
active listening
giving undivided attention to a speaker in a genuine effort to understand the speaker’s point of view
key-word outline
an outline that briefly notes a speaker’s main points and supporting evidence in rough outline form
hearing vs listening
hearing- vibration of sound waves on eardrums
listening- paying close attention to what we hear
tactics for focused listening
listen for: 1. main points 2. evidence 3. technique
