Chapter 19 Vocab Flashcards

1
Q

dyad

A

a group of two people

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2
Q

small group

A

a collection of three to twelve people who assemble for a specific purpose

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3
Q

implied leader

A

a group member to whom other members defer because of her or his rank, expertise, or other quality

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4
Q

emergent leader

A

someone who emerges as a leader during the group’s deliberations

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5
Q

designated leader

A

a person who is elected or appointed as leader when the group is formed

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6
Q

procedural needs

A

routine “housekeeping” actions necessary for the efficient conduct of business in a small group

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7
Q

task needs

A

substantive actions necessary to help a small group completes it’s assigned task

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8
Q

maintenance needs

A

communicative actions necessary to maintain interpersonal relations in a small group

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9
Q

hidden agenda

A

a set of unstated individual goals that may conflict with the goals of the group as a whole

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10
Q

reflective-thinking method

A

a five-step method for directing discussion in a problem-solving small group

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11
Q

question of policy

A

a question about whether a specific course of action should or should not be taken

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12
Q

criteria

A

standards on which a judgement or decision can be based

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13
Q

oral report

A

a speech presenting the findings, conclusions, or decisions of a small group

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14
Q

symposium

A

a public presentation in which several people present prepared speeches on different aspects of the same topic

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15
Q

panel discussion

A

a structured conversation on a given topic among several people in front of an audience

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16
Q

what does an effective leader do

A
  • procedural needs
  • task needs
  • maintenance needs
17
Q

reflective thinking steps

A
  1. define the problem
  2. analyze the problem
  3. establish criteria for solving the problem
  4. generate potential solutions
  5. select the best solution
18
Q

sections of oral report

A

intro- purpose of report and preview main points
body- problem addressed, criteria, and solution recommended
conclusion- summary and urge that recommendation be adopted