Chapter 19 Vocab Flashcards
dyad
a group of two people
small group
a collection of three to twelve people who assemble for a specific purpose
implied leader
a group member to whom other members defer because of her or his rank, expertise, or other quality
emergent leader
someone who emerges as a leader during the group’s deliberations
designated leader
a person who is elected or appointed as leader when the group is formed
procedural needs
routine “housekeeping” actions necessary for the efficient conduct of business in a small group
task needs
substantive actions necessary to help a small group completes it’s assigned task
maintenance needs
communicative actions necessary to maintain interpersonal relations in a small group
hidden agenda
a set of unstated individual goals that may conflict with the goals of the group as a whole
reflective-thinking method
a five-step method for directing discussion in a problem-solving small group
question of policy
a question about whether a specific course of action should or should not be taken
criteria
standards on which a judgement or decision can be based
oral report
a speech presenting the findings, conclusions, or decisions of a small group
symposium
a public presentation in which several people present prepared speeches on different aspects of the same topic
panel discussion
a structured conversation on a given topic among several people in front of an audience
what does an effective leader do
- procedural needs
- task needs
- maintenance needs
reflective thinking steps
- define the problem
- analyze the problem
- establish criteria for solving the problem
- generate potential solutions
- select the best solution
sections of oral report
intro- purpose of report and preview main points
body- problem addressed, criteria, and solution recommended
conclusion- summary and urge that recommendation be adopted
