Chapter 3 - Non-Normals

Question 1

Location of Dangerous Goods Response Book

Answer 1

Company issued iPad

Question 2

What procedures will pilots follow if a dangerous goods item is detected in the cabin?

Answer 2

1. Identify item in dangerous goods response book
2. advis cabin crew of the best method to handle the DG item
3. PA announcement to alert passengers
4. Keep flight deck door closed
5. mainatain maximum air flow
6. lower cabin temperature
7. complete the appropriate smoke/toxic fumes removal procedure
8. Contact OCC

Question 3

Whose permission will cabin crew seek to isolate the dangerous goods item?

Answer 3

The Captain

Question 4

Dangerous goods incident

What information would the pilots expect to recieve in the initial contact to the flight deck?

Answer 4

Communicator/Assist must provide the following information using the interphone:
1. dangerous goods item and UN identification number
2. Location
3. Extent of spillage
4. Are smoke/fumes present?
5. If so, the colour, density, smell of smoke /fumes

Question 5

What information would the pilots expect to receive in the follow up call to the flight deck?

Answer 5

1. Status of the situation
2. effect on passnegers and cabin crew

Question 6

What information will cabin crew communicate to the flight deck in relation to smoke/fumes and odours in the cabin during flight?

Answer 6

1. Nature and intensity of fumes
2. any visible signs such as haze or mist
3. location in the cabin
4. phase of flight when the odour first occured
5. effects on passengers and crew

Question 7

Pilot Incapacitation

Answer 7

1. Slide the seat fully back
2. move the legs away from rudder pedals
3. maintain a clear airway
4. cross the arms across chest under shoulder harness
5. lock and tighten seat harness
6. administer 100% oxygen
7. Ascertain if there are any Alliance Pilots to assist. CM must make PA requesting DR, Nurse or Paramedic.