Chapter 3 - Communication and Teaching Techniques Flashcards
What are the stages of the client-trainer relationship?
1) Rapport
2) Investigation
3) Planning
4) Action
Characteristics of Rapport
- Establishing Trust
- Good 1st Impression
- Environment, Appearance, and interactions
Effective Listening Examples
Encouraging Paraphrasing Questioning Reflecting Summarizing
What are the steps of the planning stage?
1) setting goals
2) generating and discussing alternatives
3) formulating a plan
4) evaluating the exercise program
What are SMART goals?
Specific Measurable Attainable Relevant Time-Bound
Process Goal
a goal a person achieves by doing something, such as attending a stress management event
Product Goal
a goal that represents change in a measurable way such as increases in strength scores or weight loss
What are motivational interviewing techniques?
1) asking probing questions
2) listen effectively
3) provide educational information
4) keep the conversation friendly (have empathy)
5) build self confidence
6) be encouraging
Empathy
understanding what another person is experiencing from his or her perspective
What should a trainer think about doing during the action stage?
1) setting up self-monitoring systems
2) individualizing teaching techniques
3) using effective modeling
4) behavioral contracts
What is the tell, show, do concept?
tell = explain what you're doing and why show = demonstrate do = client practice
motor learning
the process of acquiring and improving motor skills
What are the three different learning styles?
1) visual = demonstrations
2) auditory = Q&A
3) kinesthetic = hands-on demo with supervision
What are the stages of motor learning?
1) cognitive stage (gross errors and extremely variable performances)
2) associative stage (mastery of fundamentals, working on refinement)
3) autonomous stage (habitual and automatic)
cultural competence
the ability to communicate and work effectively with people from different cultures
