Chapter 3 Attitudes and Job Satisfaction Flashcards
Evaluative statements or judgments concerning objects, people, or events.
attitudes
The opinion or belief segment of an attitude.
cognitive component
The emotional or feeling segment of an attitude.
affective component
An intention to behave in a certain way toward someone or something.
behavioral component
Any incompatibility between two or more attitudes or between behavior and attitudes.
cognitive dissonance
A positive feeling about one’s job resulting from an evaluation of its characteristics.
job satisfaction
The degree to which a person identifies with a job, actively participates in it, and considers performance important to self-worth.
job involvement
Employees’ belief in the degree to which they affect their work environment, their competence, the meaningfulness of their job, and their autonomy in their work.
psychological empowerment
The degree to which an employee identifies with a particular organization and its goals and wishes to maintain membership in the organization.
organizational commitment
The degree to which employees believe an organization values their contribution and cares about their well-being.
perceived organizational support (POS)
The degree to which people in a country accept that power in institutions and organizations is distributed unequally.
power distance
An employee’s involvement with, satisfaction with, and enthusiasm for the work he or she does.
employee engagement
Believing in one’s inner worth and basic competence.
core self-evaluation (CSE)
An organization’s self-regulated actions to benefit society or the environment beyond what is required by law.
corporate social responsibility (CSR)
Dissatisfaction expressed through behavior directed toward leaving the organization.
exit
