Chapter 3 Flashcards

1
Q

language

A

a structure system of symbols, in the form of words, used for communicating meaning

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2
Q

phonological rules

A

language rules that deal with the correct pronunciation of a word; they vary from language to language

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3
Q

syntactic rules

A

language rules that govern the order of words within phrases and clauses

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4
Q

semantic rules

A

language rules that dictate the meaning of individual words

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5
Q

pragmatic rules

A

language rules that help us interpret statements

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6
Q

denotative meaning

A

the literal meaning of a word - the way the dictionary defines it

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7
Q

connotative meaning

A

the ideas or concepts a word suggests in addition to its literal definition

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8
Q

ambiguous language

A

language that we can interpret to have more than one meaning

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9
Q

credibility

A

the extent to which others perceive us to be competent and trustworthy

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10
Q

cliche

A

word or phrase that was novel at one time but has lost its effect due to overuse

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11
Q

dialect

A

language variation shared by people of a certain region or social class

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12
Q

defamation

A

language that harms a person’s reputation or gives that person a negative image

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13
Q

libel

A

a defamatory statement made in print or some other fixed medium, such as in a photograph or on a website or blog

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14
Q

slander

A

a defamatory statement made aloud, within earshot of others

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15
Q

loaded language

A

language that consists of words with strongly positive or negative connotations; also called trigger words

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16
Q

factual claim

A

an assertion that can be verified with evidence and shown to be true or false

17
Q

opinion

A

expression of a personal judgement or preference that can be agreed or disagreed with but that is not true or false in an absolute sense

18
Q

i-statement

A

a statement that claims ownership of what a communicator is feeling or thinking

19
Q

you-statement

A

a statement that shifts responsibility for thoughts and feelings to the other person

20
Q

powerful speech

A

a style of speaking perceived as active and assertive

21
Q

powerless speech

A

a style of speaking that is perceived as passive and timid

22
Q

disclaimers

A

the statement, usually offered at the beginning of a message, that expresses a speaker’s uncertainty such as “I could be wrong about this, but”

23
Q

hedge

A

word that introduces doubt into a speaker’s message, such as “I guess I feel we should”

24
Q

tag questions

A

the question at the end of a statement that asks for listener agreement, such as “Okay?” and “don’t you agree?”

25
hesitation
term that introduces pauses into speech, such as "um" and "well"
26
intensifier
word such as "very" and "really" that heightens the importance of other words
27
formal address term
term that indicates the listener is of higher status than the speaker, such as "sir" and "ma'am"
28
nonverbal communication
messages that include those behaviors and characteristics that convey meaning without the use of words
29
facial display
facial expression; a form of nonverbal communication
30
oculesics
the study of eye behavior, as a separate nonverbal channel
31
kinesics
the study of movement, including the movement of walking
32
gesticulation
the use of arm and hand movements to communicate
33
haptics
the study of the way we use touch to communicate
34
vocalics
characteristics of the voice, such as having a high, breathy voice or a deep, booming one; talking very fast or loudly also called paralnaguage
35
proxemics
the scientific study of spatial use
36
halo effect
a strong predisposition to attribute positive qualities to physically attractive people
37
chronemics
the way we use time
38
artifacts
the objects and visual features within our environment that reflect who we are and what we like