Chapter 27 - Project Management

Question 1

Administrative supervisor

Answer 1

The supervisor from the functional area to where the employee reports

Question 2

Agile approach

Answer 2

The project life cycle is repeated in many iterations

Question 3

Balanced matrix organization

Answer 3

In this organizational structure, a project organization exists within the existing functional hierarchy and the project mangers is recruited from on of the functional departments to serve as the leader of the project

Question 4

Compliance projects

Answer 4

Projects that include self-imposed initiatives organizations place on themselves, industry-imposed compliance where organizations must meet a minimum level of stakeholder expectations, and government or regulatory compliance that organizations must meet in order to remain in business

Question 5

Consultant

Answer 5

Individual who provides specialized expertise to the project that may not exist within the current employees

Question 6

Contractor

Answer 6

Individual added to the team for his or her specialized skills and detailed knowledge not available within the existing employees; or who may be added to increase the work capacity of the existing project team

Question 7

Expense projects

Answer 7

Projects where new and improved information is created

Question 8

Functional organization

Answer 8

Organization where each employee has a single supervisor and employees are grouped in departments by specialty or subspecialty

Question 9

Gantt chart

Answer 9

A graphic tool used to plot tasks in project management that shows the duration of project tasks and overlapping tasks

Question 10

Industry knowledge

Answer 10

Awareness of regulatory and legal requirements, past and future trends within the industry, and experience with projects in the industry

Question 11

Iterative approach

Answer 11

Executing projects in releases

Question 12

Matrix organization

Answer 12

Organization where employees report to an administrative supervisor from the original functional area to carry out their operations work but may also report to a functional supervisor to manage their work on the project

Question 13

Operations

Answer 13

Organization plans that do not have a specified end date and the work is repeated routinely

Question 14

Organizational experience

Answer 14

Provides the project manager with an understanding of how projects are executed within the context of the organization

Question 15

Outsourcing agency

Answer 15

A company that enters into a contract with a healthcare organization to perform services sch as clinical coding or transcription

Question 16

Process knowledge

Answer 16

Competency developed by identifying and understanding all of the processes used across one or more project management methodologies

Question 17

Professional behavior

Answer 17

Consists of the ability to manage project resources, guide a team through motivation and goal setting, communicate effectively with all project stakeholders, understand the project complexities as well as the external environments affecting the project, applying good judgment in evaluation of the project environment leading to good decision, and demonstrating ethical and professional behaviors to achieve the desired project results

Question 18

Program

Answer 18

Make up of several related projects and each project contributes to the overall objectives of the program

Question 19

Program management

Answer 19

Another layer of management over projects where a program manager guides and coordinates the set of individual projects to ensure they produce deliverables that can be used by other projects within the program

Question 20

Project

Answer 20

A temporary and single instance of work involving specialized individuals working together to achieve a specific goal within resource and time limitations

Question 21

Project budget

Answer 21

Resource expense are calculated to determine how much money can be spent

Question 22

Project champion

Answer 22

An executive in the organization who believes in the benefits of the project and advocates for the project

Question 23

Project coordinator

Answer 23

Typically, a HIM professional wit experience working with different departments within the HIM area, who works with the functional manager of each department to get work completed

Question 24

Project expediter

Answer 24

Tasked with materials management and logistics for the project, this individual works as a staff assistant and communications coordinator

Question 25

Project failure

Answer 25

Occurs when the entire scope identified is not delivered, all work is not completed before the targeted date, or all work cannot be completed while remaining within the defined resource budget

Question 26

Project management

Answer 26

A formal set of principles and procedures that help control the activities associated with implementing a usually large undertaking to achieve a specific goal, such as an information system project

Question 27

Project management constraints

Answer 27

Schedule, budget, and scope of the project

Question 28

Project management lifecycle

Answer 28

The period in which the processes involved in carrying out a project are completed, including project definition, project planning and organization, project tracking and analysis, project revisions, change control, and communication

Question 29

Project manager

Answer 29

Individual responsible to ensure the work is planned, organized, assigned, directed, and monitored and that the project is completed within the constraints of scope, schedule, and budget

Question 30

Project performance

Answer 30

Represents the project manager’s ability to apply the project process knowledge and technical skills to the project environment

Question 31

Project portfolio management

Answer 31

Method used to identify, select, and prioritize projects and programs in a manner to make best use of the limited resources

Question 32

Project portfolio manager

Answer 32

Individual responsible for ensuring all projects and programs within the portfolio produce benefits to the organization

Question 33

Project scope

Answer 33

1. The intention of a project 2. The range of a project’s activities or influence

Question 34

Project sponsor

Answer 34

Project owner; often ither the functional leader expressing the need for change or a leader over the functional area most likely to be affected of benefitted by the project

Question 35

Project stakeholder

Answer 35

Anyone with an interest in the project deliverables

Question 36

Project team

Answer 36

Individuals with knowledge or skills specific to the project needs

Question 37

Projectized organization

Answer 37

Organization where the operational department structures focused on a specialty or subspecialty are replaced by multidisciplinary project teams lead by a project manager

Question 38

Requirements document

Answer 38

A detailed collection of expectation for the project output

Question 39

Revenue projects

Answer 39

Projects that result in new or expanded products or services

Question 40

Scope creep

Answer 40

A process in which the scope of a project grows while the project is in process, virtually guaranteeing that it will be over budget and behind schedule

Question 41

Strong matrix organization

Answer 41

In these organizations, project managers are not functional staff members assuming the role of project manager but rather project manager specialists reporting to a manager of project management; it is very similar to the balanced matrix but includes a department of project managers

Question 42

Triple constraint

Answer 42

Schedule, budget, and scope as project management constraints

Question 43

Users

Answer 43

All internal and external stakeholders who are directly affected by the project deliverables

Question 44

Variance

Answer 44

The difference between the original project plan and current estimates

Question 45

Waterfall method

Answer 45

Sequential method of completing the project phase

Question 46

Weak matrix organization

Answer 46

In this organization, the project manager role does not exist, but a project expediter role is used to work directly with the functional staff rather than through the functional managers

Question 47

Work breakdown structure (WBS)

Answer 47

A hierarchical structure that decomposes project activities into levels of detail