Chapter 2: The Personal Training Profession Flashcards

You may prefer our related Brainscape-certified flashcards:
1
Q

What allows a fitness professional to stand out in featuring their services?

A

Unique Selling Proposition (USP)

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2
Q

What statement describes the main benefit of establishing

A

A brand identity establishes a top-of-mind presence.

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3
Q

Which statement describes the first stage of the sales process?

A

Identifying a customer’s needs

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4
Q

Which statement describes the second stage of the sales process?

A

Communicating solutions for the customer’s needs

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5
Q

Which statement describes the final stage of the sales process?

A

Making the sale by asking for a financial commitment to solving the customer’s needs

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6
Q

How many CEUs does the mandatory CPR/AED certification provide for renewal of the NASM-CPT credential?

A

0.1

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7
Q

What is the correct number of continuing education units (CEUs) that NASM Certified Personal Trainer needs to complete in a 2-year cycle to renew the certification?

A

2

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8
Q

Why is continuing education required for NASM Certified Personal Trainers?

A

To ensure that fitness professionals stay current on the latest understandings and research findings within the industry

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9
Q

What is the purpose of a professional personal training certification?

A

To ensure that individual job candidates can demonstrate the ability to perform the tasks required for this job category

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10
Q

What statement describes a low-cost health club?

A

A health club that offers a low-price membership, often including very few amenities other than access to exercise equipment

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11
Q

What statement describes a premium health club?

A

A health club that features multiple group-fitness studio options and provides a selection of high-end amenities

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12
Q

What statement describes a mid-market health club?

A

A health club that provides all the features of low-cost clubs and additional amenities like higher-end locker rooms, snack and supplement sales, and group fitness workouts included in the price of membership

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13
Q

What statement describes a nonprofit health club?

A

A health club that uses revenue from fitness programs and memberships to cover operational costs, improve facilities, and fund a wide range of community-based initiatives

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14
Q

Prior to ever working with a client, what is the most important priority when starting an independent personal training business?

A

Purchasing liability insurance and appropriate business licenses

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15
Q

How can fitnesss professionals earn CEUs?

A

Attending fitness industry conferences

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16
Q

What marketing strategy would be most effective at helping a fitness professional tell a story and create an instantly recognizable level of service?

A

Creating a brand identity

17
Q

For a Certified Personal Trainer, what would provide the most time-efficient option for increasing income potential?

A

Learning how to lead group training programs

18
Q

What is the best choice of attire for an interview at a health club?

A

Professional business attire

19
Q

What is the most effective way to learn more about a large health club company before interviewing with a hiring manager?

A

Reviewing the company website and social media channels to learn about all the programs and services offered

20
Q

What is an important step after conducting an interview with a potential employer?

A

Sending a handwritten thank-you letter or an email

21
Q

The modern personal trainer has evolved into a professional responsible for what?

A

Improving overall health and movement quality for their clients

22
Q

Which of the following answers indicated a primary difference between working as an independent contractor and working as an employee?

A

An independent contractor is responsible for paying their own taxes, while an employee has taxes withheld by the employer.

23
Q

Why can personal trainers be considered among the most important employees within a health club?

A

Personal trainers come in direct contact with members and can have the greatest influence on whether members achieve results.

24
Q

Roberta is a NASM Certified Personal Trainer who is going to be working as an independent contractor at a popular health club. What is the most important step to take before starting her job?

A

Purchasing liability insurance to protect her personal assets

25
Q

How many pages are most appropriate for a resume?

A

One to Two pages

26
Q

What most correctly identifies the purpose of a resume?

A

A resume allows a job candidate to present their job skills to a potential employer.

27
Q

Why is it important for fitness professionals to pay attention to their personal grooming when working in a fitness facility?

A

Personal Trainers are professionals.

28
Q

Bridget, an NASM Certified Personal Trainer, is looking for ways to satisfy her CEU requirement. Which of the following would be an accepted means to fulfill this requirement?

A

Completing a NASM specialization worth 1.9 CEUs, along with a CPR/AED course for 0.1 CEUs

29
Q

When working in a health club, what piece of equipment would it be essential to know the location of?

A

The AED, in case the personal trainer will need to perform CPR on a health club member

30
Q

How are open-ended questions best used during the sales process?

A

The questions identify the customer’s wants, needs, fears, and desires.

31
Q

What term describes the process of building a relationship based on communication and trust?

A

Building a Rapport

32
Q

What is a professional development technique that helps individuals identify their personal strengths and weaknesses, opportunities for growth, and potential threats to success?

A

A sWOT analysis

33
Q

What is the most appropriate way to conclude a sales presentation with a potential client?

A

Asking for the sale and scheduling the first session

34
Q

What is a prospect?

A

An individual who has been identified as a potential client

35
Q

What is forecasting?

A

A business management technique that helps predict how much work is needed to meet a revenue goal

36
Q

How often does a NASM Certified Personal Trainer need to renew their certification?

A

Every 2 years

37
Q

Which of the following would be an example of strength in a SWOT analysis?

A

Having the NASM-CPT credential