Chapter 2 - The Leadership Triangle

Question 1

Many leadership failures actually result from what?

Answer 1

An unwillingness to face the true nature of a situation. (13)

Question 2

The first commitment is to what?

Answer 2

Reality. (14)

Question 3

The second commitment is to what?

Answer 3

Treating your people as assets. (14)

Question 4

Third commitment is to what?

Answer 4

Developing leaders at all levels of your organization. (14)

Question 5

Which commitment is the most challenging?

Answer 5

The third commitment - developing leaders at all levels of the organization. (14)

Question 6

The smoke is only a what?

Answer 6

Clue. Never mistake smoke for fire. (15)

Question 7

Great leaders don’t what smoke? They do what instead?

Answer 7

They don’t fight to smoke, they follow it. (15)

Question 8

What does following the smoke mean?

Answer 8

Not settling for what’s right in front of you. (15)

Question 9

Follow the smoke is another way of saying what?

Answer 9

Look for the right information. (16)

Question 10

What is essential to leadership?

Answer 10

Information. (16)

Question 11

Relying too much on one kind of information over the other will deprive you of what?

Answer 11

The big picture and limit your effectiveness as a leader. (17)

Question 12

What are the five principles of the first commitment?

Answer 12

1. Identify your emotional triggers
2. Information is like water out of fire: More is better.
3. Ask your people, because they know the answer.
4. Have the courage to face the smoke.
5. Never be too busy leading to teach.

Question 13

Leaders need to stay in control of what two things?

Answer 13

Their organization and themselves. (18)

Question 14

If you yourself are the reason why things aren’t working what is the smoke?

Answer 14

Your emotions. (18)

Question 15

What are those parts of our nature that are so sensitive to certain kinds of input that they override our rational selves.

Answer 15

Triggers. (18)

Question 16

Why is understanding your triggers key?

Answer 16

Once you recognize them you can begin to manage them. (18)

Question 17

The key to being a successful leader

Answer 17

Making sure you get acquainted with as many different types of smoke as possible. (19)

Question 18

What can you do to make sure you’re getting the right mix of information?

Answer 18

Start by analyzing your sources. (19)

Question 19

How do we collect enough information to put together a coherent picture of the situation?

Answer 19

By getting out and talking to our people. (20)

Question 20

Our people have all the what?

Answer 20

Answers, even if they don’t know they do. (20)

Question 21

What is one of the most courageous things a leader can do?

Answer 21

The first commitment to reality. (20)

Question 22

When does leadership become most valuable?

Answer 22

In extreme situations. (22)

Question 23

Teaching forces you to do what?

Answer 23

Get out among your people and talk to them. (23)

Question 24

To be open to teaching one must also be open to what?

Answer 24

Learning. (23)

Question 25

Valuing their people means making them ____ as opposed to treating them as assets that ____

Answer 25

Feel valued

Create value
(24)

Question 26

You’ll never mistreat assets that make it possible for?

Answer 26

You to do your job. (25)

Question 27

Who has always been our primary means of success?

Answer 27

Our people. (25)

Question 28

What is just the name for what happens when someone uses certain actions and attitudes to work through people to achieve common goals?

Answer 28

Leadership. (28)

Question 29

How do you encourage leadership in others?

Answer 29

Model the kinds of values you want your people to adopt and be in contact with them. (29)