Chapter 2 Flashcards
Organizational structure( ext 34-44 )
’’’ structure is necessary b/c it permits EFFECTIVE use of resources. Also help provide high level of Organized and efficient services to customers at low cost..
Organizational
What are all needed ‘’’ for emergency personal.
Teamwork ,
espirt de corps
quality leadership
personnel development
effective discipline
efficient operations
attributes
The ‘’ must insure that org has adequate structure/management system, including ‘‘P,P,R,Rx4 to govern the operation and support mission
chief
polices, procedures, rules and regs
All fire and emergency services organization must have some type of ‘’’’ to :
- provide management Framework for the.org
- define how it will Plans and operates to meet mission
- determine how Organizations will Interact with other orgs or gov’t angencies internal and external to the jurisdiction
formal structure
25
Basic principles of organizational structure :
SS
L/S
DMA
UOC
SOC
DOL
- scalar structure
- line and staff
- decision making authority
- unity of command
- span of control
- division of labor
’’ defined by an uninterrupted series of steps or a chain of command
Scalar structure p. 26
who deliver service to the public ( FF)
Line personal
Who provide support to the line personal. (logistics, auxiliary, admin)
Staff personal
What refers to the legal ability of an individual to make and implement decisions for which the individual is held accountable.
Authority
Decisions made by 1 person at the top of structure. ( works well in small orgs such as individual fire company )
Centralized Authority p. 27
Accountability for decisions is almost always ‘’
centralized . Chief – deputy-capt-lt-ff
Chief is accountable to ‘’
Adj ( authority having jurisdiction ) and public
decisions made at low level with the effects of it reported through structure.
Decentralized authority
what allows most matters to be handled expeditiously.
decentralization of authority
The chief must ensure all members understand the Orgs ‘‘x3
D V G
direction, values and goals
Decentraliztion of authority allows most matters to be handled
expeditiously
’’ is the process of providing subordinates W/ ‘‘x3 (A,D,R) needed to complete an assignment.
Delegation
authory, direction and resources
W/ decentralization of authority What ‘’’ may occur. To avoid this policy must be defined.
duplication of effort
When delegating task must make sure FF is ‘’
capable of do it
To prepare FF an officers should look for opportunities to C ‘’ FF w/ task to build K,SS,C’’ x3
challenge
knowledge, skill set and confidence
When assigning ‘’ Co should :
‘’’ /relationship:goal /objective
support for the successful
time/safety constraints
assignment ‘’’ p. 28
tasks
Per the national wild land organizational group field operation guide the 3 essential components of leaders intent are ?
T
P
ES
- task- assignment
- purpose – why needs to be done
- end state – how situation should look when assignment is successfully done
reports to 1 and only 1 authority
Unity of command
orgs that use UOC provide adequate Direction and accountability creating more ‘‘x2 work environment
productive and efficient
Violations of UOC lead to confusion by both ‘’
subordinates /supervisors
What ‘’ is the path of responsibility from top to bottom
Chain of command
Sidestepping breaks UOC , but is necessary if
immediate supervisor is part problem
When a subordinates sidesteps the immediate supervisor and takes a problem to the higher officer what is broken
unity of command
what can be destructive to Org unity and cohesiveness
sidestepping
sidestepping could exclude the person best able to solve the problem ??
immediate supervisor p. 29
Fo must be ‘‘x3 to handle their Subordinates problems.
W,P,A
willing , prepared, and able
To reduce sidestepping the chain of command, officers should BE
A
P
TA
FU
- be available
- be proactive
- take action
- follow up
what ‘’ is an organizational principle that allows workers to report to more than 1 supervisor
functional supervision –
What ‘’ is useful when the distinction between line and staff functions are blurred
Functional supervision
what ‘’ refers to # of subordinates and or # of functions that 1 individuals can effectively supervise
Span of control
The national Incident Management system - incident command system ( NIMS-ICS) model is based on a span of control of
1:3-7 1 supervisor to 3-7 subordinates
NIMS-ICS suggest an optimum ratio
of 1-5 p. 30
’’’’’ in any given situation include:
Ability and experience of the supervisors/ subordinates
Nature of the task(urgency, conditions, complexity, Rate, similarities/dissimilarities)
Proximity of subordinates to supervisors in each other
ease/Reliability of communication
Consequence of mistakes
span of control
effective supervison is easier when task are ‘’
relatively simple
Situations of proper span of control :
CO supervises’’ of 1 company
Strike team leader supervises ‘’ in charge of teams
Division supervisors commands’’
3 -7 members
the CO
5 strike teams
However , it can complex when :
Task being preferred are ‘’
Workers level of training is ‘’
Workers are performing ‘’ task
Workers are widely separated from ‘’
complex
minimal
dissimilar
supervisor and each other
Making every decision in absence of good delegation can quickly become overwhelming and cause’’ x3
Chaos at the incident
Breakdown in comm
Confused, inefficient operations and perhaps losses of life and property p. 31
dividing large jobs into small ones .
Division of labor
Fire and Emergency services use ‘’’ to ;
assign responsibility
prevent duplication of effort and
make specific clear cut assignments
division of labor
Works groups may be created according to ‘‘x5
T
G
TOY
R
S
- type of task
- geographical area
- time of year
- reasourse
- skills specialization
For division of labor to be effective, all postion within organizations must be
clearly defined
Skills that require specialized training include
EMT/Paramedic
Tech rescue
Hazmat
what is key to identifying all skills and knowledge required for that job ?
Position Analysis
what are critical for personnel to successfully perform their many task
job analysis /job description
what should be provided so that company personnel are able to perform a variety of task with proficiency?
cross trainig
Public fire funding Vs private
taxes /fees vs revenue provided by their parent org, sale of services and contracts p. 32
Private Fire orgs may provide services to general public through ?
Mutual aid agreements or local AHJ
Jurisdiction has 2 associations?
- response area served by a fire dept
- authority that gives the org legal right to exist, provide emergency services and take actions necessary to ensure protection
common public jurisdiction that provides Fire services protection include:
M
FD
F
C
S/P
T
municipal
fire ditstrict
federal
county
state/provial
tribal p. 33
What is useful when the distinction between line and staff functions become blurred?
Functional supervision
For “” to work, both supervisors must communicate with each other and closely coordinate their activities
Functional supervising 30
In a __________ model, decision-making authority is limited to only those tasks over which personnel have been given authority. (p.28)
Decentralized
The decision to delegate authority to finish a task is often
Difficult
For ‘’’’ to work, both supervisors must communicate with each other and closely coordinate their activities. (p.30)
Functional supervising
What is the second level in local government with fire and emergency services that generally protect large areas on unincorporated land?
County
Reasons for establishing’’’'’groups include:
Inability or unwillingness of local community to provide needed sources
Need more media response than local fire emergency can provide
Need to protect against special hazards
Remote of location
Reduced insurance rate
Reduction of potential liabilities
Facility fired brigades
What type of aid involves payment for services provided from agencies for fire departments that are not part of the agency having jurisdiction over the incident? (p.41)
Outsourced
