chapter 1 Flashcards

CO

1
Q

New Co’s must understand ‘’, know their ‘’ and ‘’
and act in an ‘’

A

there position importance, responsibilities , new duties , ethical manner

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2
Q

Co is crucial to the personal they’’ , Admination they ‘’ and public they ‘’

A

supervise, support, serve

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3
Q

CO oversees their agencys x 4

A

personnel, training, equipment and apparatus.

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4
Q

Co is initial contact for many

A

fire dept customers.

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5
Q

Success is based on ability to recognize ‘’/’’ of postion.

A

importance /understanding of postion

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6
Q

Co must be a ‘’ leaders

A

competent and ethical p. 11

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7
Q

To be a successful supervisor Co must excise an appropriate level of ?

A

appropriate level of Humilty

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8
Q

’’’’ who must perform many functions including :

leadership
role model
advise
performance
members to admin
interpersonal conflict
counseling, couching or discipline
operational readiness
training

A

Company officer

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9
Q

Co’s most important task is to

A

ensure personal saftey

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10
Q

Co’s are both ‘’

A

Supervisors / subornante

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11
Q

Co is expected to rep the Admin and ensure compliance with X3

A

Admin’s Polices, rules, and regs

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12
Q

Co’s should not publicly ‘’ polices or orders they feel to be unfair

A

question /critize

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13
Q

Any critizems /questions about policy
or order should be dicussed

A

privately with admin

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14
Q

Co is the 1st direct contact to the

A

public p.12

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15
Q

All members of the FD are responsible for meeting the needs of their community with

A

competence, courtesy and efficiency.

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16
Q

Co’s should fully support their dept

A

missions,vision and values.

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17
Q

who’s provides the most direct influence over FF

A

Co’s

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18
Q

who’s is the vital link b’tw unit and organization admin

A

COp. 13

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19
Q

New CO’s is challenged to learn, apply and model:L,E,S,R,A
What is the most difficult ?

A
  • leadership
  • ethics
  • supervision (most difficult )
  • responsibility
  • authority
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20
Q

Mutual respect and the ability to take and give orders are essential in what orgs ?
X3 V,C,IO

A

volunteer , combination or industrial orgs

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21
Q

Perceptions are ‘’ , often based on ‘’/’’ instead of facts. Can be difficult to ‘’

A

subjective,emotion or rumors ,overcome p. 14

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22
Q

New CO must use X3
‘’ to develop an appropriate leadership method for each individual and unit member S,O,CC

A

skills, observations and clear comm

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23
Q

Duplicating previous officers behavior and personality can create

A

resentment and loss of respect for new officers

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24
Q

Widespread changes can also be

A

unsuccessful.

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25
Q

New CO must take every opportunity to verbalize X3

A

personal expectation, establish priories and listen to crew members expectations

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26
Q

CO’s must understand experience X3
‘’ within crews L, E, GD

A

level, educational , and generational diff p. 15

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27
Q

Co’s have to make personal changes to min any x3
‘’ that can occur in transition

A

antagonism, resentment and loss of friendship

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28
Q

To Overcome ‘’’’ new CO must :

Commit to Responsibilities duties in requirementsof supervisory
show loyalty to Organization
Act as a Liaison
Be a Manager
Support Education and training
Guard Conversation
Accept Criticism graciously, accept Praise, honor and advancement Modestly
lead by Example
praise in Public displine in Private
Project a Professional image

A

personal changes

29
Q

Co’s should seek assistance from more experienced ‘‘X3
reguarding expectation

A

experienced personal, admin or training division

30
Q

Following may have certain expections of New CO’s

A
  • family members
  • peers/FF- peers may expect Cos to overlook policy infactions B’c of friendship
  • admin- expect New CO’s to know how to lead,supervise and perform all duties from the start.
  • public – have all answers
    p.16
31
Q

Internal expections may be’‘to overcome

A

the most difficult

32
Q

respect must be

A

earned

33
Q

Co’s know the only person they can really change is

A

themselves

34
Q

Organizational expections can be met through X3 E, T, E

A

Edu, traing and effort

35
Q

New Co’s should try to :

A

make informed decisions

36
Q

Communicate X3
C,D,C’’ understanding

A

clearly, directly and confirm

37
Q

Apply appropriate ‘’ Techniques based on situation and individuals

A

Mngt/Sup techs

38
Q

set

A

EXPECTATIONS

39
Q

PROJECT A

A

COMMAND PRESENCE

40
Q

develop a appropriate ‘’

A

leadership style

41
Q

show respect for

A

others

42
Q

Be loyal to company x3 U,O,C

A

, units , org and community

43
Q

Live and lead by a personal and professional ‘’

A

code of ethics

44
Q

Set high yet

A

attainable standards

45
Q

Value diversity in

A

people and situations

46
Q

praise

A

accomplishment

47
Q

listen to

A

others

48
Q

commit to

A

edu /training

49
Q

remain

A

humble

50
Q

follow org

A

polices

51
Q

Recognize opportunities for ‘’ AND ‘’’’ solutions .

A

improvement and identify solutions.17

52
Q

C0’s must stay accountable to their ‘’

A

organiztions , profession family and themselves.

53
Q

list of pp Co/s are responsible for ?

A

Subordinates (ethical leadership, fair and just supervision and Educational /training opps)
Chain of command
Organization
Public
Profession
Family
Themselves
p. 18

54
Q

NFPA 1021 duties of Fire Officers divid into

A

4 levels 1-4

55
Q

Categories of duties for all levels as listed in ‘’ are :
- community and government relations
- adim
- Inspection investigations
- emergency services
- health and safety

A

1021

56
Q

Each Job performance requirements( jpr ) requisite ‘’ K
used to create officers training programs, establish ‘’ SE criteria and create ‘’ PL objectives

A

knowledge and skills
evaluation’s and promotional
learning

57
Q

Level 1 officers must be able to perform the following for human ‘’’’’ duties :
Provide effective supervision for Emergency /nonemergency activités
task
personal performance
training
polices and procedures efficiently and equitably
their authority or ability
opportunities
transfer/benefit p.19

A

resources management

58
Q

CO’s must administer org x3 ‘’ at the unit level

A

orgs polices, procedures and orders

59
Q

Level 1 FO must understand the following when conduction ‘’’’’:
- building constructions
- understand/apply jurisdictions building and fire code
- types of hazards and fire protections
- apply fire and life safety regs to all types of occupancies

A

inspections

60
Q

Co’s may also supervise ‘’’ and ‘’’’ operations. At these incidents they should :
- notify law enforment
- designate scene as a crime
- secure the scene until fire investigation personnel arrival

A

salvage / overhaul

61
Q

Level 1 officers who supervise 1st arriving unit are responsibles for performing ‘’

A

size-up , establishing command and allocating resources p.20

62
Q

1st arriving Co must develop a ‘’,’’ . Following the incident the FO may conduct a ‘’

A

IAP and ISP(safety) and post incident analysis

63
Q

other duties that could be assigned not specifailly mentioned in NFPA ‘’’ :
info officers, training division, medical respone units or specialized reuse or hazardous units

construction plan

permits /licenses

liaison to other agencies

governing body or provide info

supervisor

A

1021

64
Q

Manger – individual who accomplishes org O “”through EH “” of material

A

objective , effective handling of

65
Q

Supervisors is responsible for directing the ‘’ of other people or employees

A

directing the performance p.21

66
Q

first line supervisor is what level

A

level 1

67
Q

mid level supervisor is what level

A

level 2

68
Q

first line manager is what level

A

level 3

69
Q

department manager or chief is what level

A

l4