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Company Officer > chapter 1 > Flashcards

chapter 1 Flashcards

CO

1
Q

New Co’s must understand ‘’, know their ‘’
, know their ‘’ and act in an ‘’

A

there position importance, responsibilities , new duties , ethical manner

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2
Q

Co is crucial to the personal they’’ , Admination they ‘’ and public they ‘’

A

supervise, support, serve

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3
Q

CO oversees their agencys x 4

A

personnel, training, equipment and apparatus.

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4
Q

Co is initial contact for many

A

fire dept customers.

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5
Q

Success is based on ability to recognize ?

A

importance /understanding of postion

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6
Q

Co must be a ‘’ leaders

A

competent and ethical p. 11

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7
Q

To be a successful supervisor Co must excise an ‘’

A

appropriate level of Humilty

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8
Q

Co’s Must perform many functions including :

Providing ‘’
acting as a’’
Giving ‘’
Evaluating ‘’
Providing representation for ‘’
seeking to resolve ‘’
Provide ‘’ when necessary
direct work and ensuring ‘’
Providing company Level ‘’

A

leadership
role model
advise
performance
members to admin
interpersonal conflict
counseling, couching or discipline
operational readiness
training

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9
Q

Co’s most important task is to

A

ensure personal saftey

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10
Q

Co’s are both ‘’

A

Supervisors / subornante

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11
Q

Co is expected to rep the Admin and ensure compliance with X3

A

Admin’s Polices, rules, and regs

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12
Q

Co’s should not publicly ‘’ polices or orders they feel to be unfair

A

question /critize

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13
Q

Any critizems /questions about policy
or order should be dicussed

A

privately with admin

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14
Q

Co is the 1st direct contact to the

A

public p.12

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15
Q

All members of the FD are responsible for meeting the needs of their community with

A

competence, courtesy and efficiency.

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16
Q

Co’s should fully support their dept

A

missions,vision and values.

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17
Q

who’s provides the most direct influence over FF

A

Co’s

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18
Q

who’s is the vital link b’tw unit and organization admin

A

COp. 13

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19
Q

New CO’s is challenged to learn, apply and model

A
  • leadership
  • ethics
  • supervision (most difficult )
  • responsibility
  • authority
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20
Q

Mutual respect and the ability to take and give orders are essential in what orgs ?
X3

A

volunteer , combination or industrial orgs

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21
Q

Perceptions are ‘’ , often based on ‘’ instead of facts. Can be difficult to ‘’

A

subjective,emotion or rumors ,overcome p. 14

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22
Q

New CO must use X3
‘’ to develop an appropriate leadership method for each individual and unit member

A

skills, observations and clear comm

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23
Q

Duplicating previous officers behavior and personality can create

A

resentment and loss of respect for new officers

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24
Q

Widespread changes can also be

A

unsuccessful.

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25
Q

New CO must take every opportunity to verbalize X3

A

personal expectation, establish priories and listen to crew members expectations

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26
Q

CO’s must understand experience X3
‘’ within crews

A

level, educational , and generational diff p. 15

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27
Q

Co’s have to make personal changes to min any x3
‘’ that can occur in transition

A

antagonism, resentment and loss of friendship

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28
Q

To Overcome personal changes new CO must :
Commit to ‘’ of supervisory
show loyalty to ‘’
Act as a “”
Be a ‘’
Support ‘’
Guard ‘’
Accept ‘‘graciously, accept ‘‘and advancement ‘’
lead by
praise in ‘’, displine in ‘’
Project a ‘’ image

A

responsibilities, duties and requirements
organization
liaison (2 way info agent expressing polices, listening to and passing along reactions to policy)
manager
edu/training
conversation
criticism, praise,honor and modesty
example
public , private
professional

29
Q

Co’s should seek assistance from more ‘‘X3
reguarding expectation

A

experienced personal, admin or training division

30
Q

Following may have certain expections of New CO’s

A
  • family members
  • peers/FF- peers may expect Cos to overlook policy infactions B’c of friendship
  • admin- expect New CO’s to know how to lead,supervise and perform all duties from the start.
  • public – have all answers
    p.16
31
Q

Internal expections may be’‘to overcome

A

the most difficult

32
Q

respect must be

A

earned

33
Q

Co’s know the only person they can really change is

A

themselves

34
Q

Organizational expections can be met through X3

A

Edu, traing and effort

35
Q

New Co’s should try to :

A

make informed decisions

36
Q

Communicate X3
‘’ understanding

A

clearly, directly and confirm

37
Q

Apply appropriate ‘’ based on situation and individuals

A

Mngt/Sup techs

38
Q

set

A

EXPECTATIONS

39
Q

PROJECT A

A

COMMAND PRESENCE

40
Q

develop a appropriate ‘’

A

leadership style

41
Q

show respect for

A

others

42
Q

Be loyal to company

A

, units , org and community

43
Q

Live and lead by a personal and professional ‘’

A

code of ethics

44
Q

Set high yet

A

attainable standards

45
Q

Value diversity in

A

people and situations

46
Q

praise

A

accomplishment

47
Q

listen to

A

others

48
Q

commit to

A

edu /training

49
Q

remain

A

humble

50
Q

follow org

A

polices

51
Q

Recognize opportunities for

A

improvement and identify solutions.17

52
Q

C0’s must stay accountable to their ‘’

A

organiztions , profession family and themselves.

53
Q

list of pp Co/s are responsible for ?

A

Subordinates (ethical leadership, fair and just supervision and Educational /training opps)
Chain of command
Organization
Public
Profession
Family
Themselves
p. 18

54
Q

NFPA 1021 duties of Fire Officers divid into

A

4 levels 1-4

55
Q

Categories of duties for all levels as listed in 1021 are

A
  • community and government relations
  • adim
  • Inspection investigations
  • emergency services
  • health and safety
56
Q

Each Job performance requirements( jpr ) requisite ‘’ X4
used to create officers training programs, establish ‘’ criteria and create ‘’ objectives

A

knowledge and skills
evaluation’s and promotional
learning

57
Q

Level 1 officers must be able to perform the following for human resources management duties :
Provide effective supervision for both ‘’
assign ‘’
Evalute ‘’
provide company level ‘’
Administer ‘’
Recommend Actions when situations exceed ‘’
Provide professional development ‘’ for members
Initiate or assist with personal’’ , personal ‘’ ( annual, sick, injury family leaves)

A

Emergency /nonemergency activités
task
personal performance
training
polices and procedures efficiently and equitably
their authority or ability
opportunities
transfer/benefit p.19

58
Q

CO’s must administer ‘’ at the unit level

A

orgs polices, procedures and orders

59
Q

Level 1 FO must understand the following when conduction inspections

A
  • building constructions
  • understand/apply jurisdictions building and fire code
  • types of hazards and fire protections
  • apply fire and life safety regs to all types of occupancies
60
Q

Co’s may also supervise salvage and overhaul operations. At these incidents they should : X3

A
  • notify law enforment
  • designate scene as a crime
  • secure the scene until fire investigation personnel arrival
61
Q

Level 1 officers who supervise 1st arriving unit are responsibles for performing ‘’

A

size-up , establishing command and allocating resources p.20

62
Q

1st arriving Co must develop a ‘’,’’ . Following the incident the FO may conduct a ‘’

A

IAP and ISP(safety) and post incident analysis

63
Q

other duties that could be assigned not specifailly mentioned in 1021:
being assigned to ‘’
performing pre’’
issuing ‘’
acting as ‘’
reporting to the local ‘’
acting out of rank too cover ‘’
acting at public ‘’

A

training division, medical respone units or specialized reuse or hazardous units

construction plan

permits /licenses

liaison to other agencies

governing body or provide info

supervisor

info officers

64
Q

Manger – individual who accomplishes org ‘’ through’’ material

A

objective ,effective and effective handling of

65
Q

Supervisors is responsible for’’ of other people or employees

A

directing the performance p.21

66
Q

first line supervisor is what level

A

level 1

67
Q

mid level supervisor is what level

A

level 2

68
Q

first line manager is what level

A

level 3

69
Q

department manager or chief is what level

A

l4

Company Officer (9 decks)

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