Chapter 15 - Applied psychology

Question 1

Hugo Münsterberg

Answer 1

became known for promoting the application of psychological knowledge to many areas of life
- first to apply forensic psychology to the courtroom
- first to practice personnel selection
- pioneer of industrial/organizational psychology

Question 2

Marston

Answer 2

Münsterberg’s student who used the lie detector test to measure something ideoligically like blood pressure
- not very successful in science but successful in practice

Question 3

psychotechnics

Answer 3

the approach of applying psychology to business and industry

Question 4

Frederick Taylor

Answer 4

developed scientific management programme and de-skilling

Question 5

scientific management program

Answer 5

applying psychology in order to increase the efficiency and productivity of workers in the new factories

Question 6

de-skilling

Answer 6

breaking up a task into its subcomponents
- helped create the differential piece-rate system

Question 7

differential piece-rate system

Answer 7

slower workers earned less while the quicker workers earned more

Question 8

Lialian Gilbreth and Frank Gilbreth

Answer 8

analyzed actions and developed motion studies
- identified 18 basic hand movements (therbligs)
- believed that if a worker was happeir with their job, their productivity would increase

Question 9

Hawthorne studies

Answer 9

a series of studies which showed that physical and economic conditions alone are not enough to explain workplace productivity

Question 10

Hawthorne effect

Answer 10

refers to the fact that if people know that they participate in a study which measures productivity, they would start working harder

Question 11

Leta Hollingworth

Answer 11

debunked the variation hypothesis and argued against functional periodicity (women on their period cannot think rationally)
- began to turn more attention to clinical psychology