Chapter 14 - Delivering the Business Solution Flashcards
1
Q
What techniques can be used to support testing?
A
Use case descriptions
Decision tables
State charts
2
Q
What model is used to show emotional curve of someone experiencing business change?
A
SARAH
3
Q
What elements should be included in a benefits plan?
A
Context
Benefits profiles
Benefits dependency network
Responsibilities
Tracking procedures
Benefit owner
4
Q
What is a Benefits dependency network?
A
Diagrammatic representation of what needs to be done on a project to achieve expected benefits.
5
Q
What is a Benefits Realisation Report?
A
Assesses clearly whether hoped-for benefits have been gained or not
