Chapter 14

Question 1

IT Professionals

Answer 1

• need to know the business and what each dept. does but don’t need to know their specific tasks and remain on the outside of the core functions

Question 2

types of IT

Answer 2

1. IT Consulting
2. Service

Question 3

Do It professionals have an easier time changing careers than people in other fields?

Answer 3

they do because every business no matter how big or small needs someone with IT knowledge

Question 4

Value added

Answer 4

the added value of a product or service over the cost of products and services used to produce it from the previous stage of production

1. upgrading technology
2. educating
3. internet
   4.

Question 5

Types of IT Professionals

Answer 5

1. CIO (Ed Piercan is tamu CIO)
2. Head Application Developers
3. Application architects
   a. architects
   b. developers
4. Database Administers
5. IT Auditors
6. IT Consultants

Question 6

ERP

Answer 6

enterprise resource planning system
that allows departments of a business to communicate and collaborate all the resources and information that they have and put it all in one place

are somewhat of a “ Holy Grail”

Question 7

Chief Information Officer (CIO)

Answer 7

-sometimes called a Chief Technology Officer (CTO) is a job title for the board-level head of an information technology department within a business organization

-the highest paying information technology position in business

Question 8

Head Applications Developers

Answer 8

in charge of software application development teams that develop, design, program, and test software applications

use software development tools and techniques like SDLC and UML

Question 9

System Developmen Life Cycle (SDLC)

Answer 9

System Development Life Cycle- a process for creating and altering computer applications through an approach that includes planning, system analysis, design, implementation, and system maintenance

Question 10

UML

Answer 10

Unified Modeling Language- is a “blueprint” for developing applications

includes a set of graphical notation techniques to create computer models and applications

Question 11

Successful ERP Implementation

Answer 11

Capital one and Colgate

Question 12

Unsuccessful ERP Implementation

Answer 12

Hershey

Question 13

How to have a successful implementation

Answer 13

• stay on budget
• scope is implemented correctly and adjusted if needed
• finish on time
• make sure its implemented correctly

Question 14

Applications Architects

Answer 14

design parts of applications, like screen interfaces, middleware and programming infrastructure

Question 15

Middleware

Answer 15

the computer programming and software that connects the components an applications architect designs, with the programming infrastructure

Question 16

programming infrastructure

Answer 16

includes the actual programming language components that help an application work as designed

Question 17

Database Administrators ( DBAs)

Answer 17

categorize data requirements and create the database entities and models that ensure accurate and smooth-flowing information throughout a business

Question 18

Network Administrators

Answer 18

directly responsible for the smooth operations and maintenance of the business’ networks and networking technology that includes its hardware and software

Question 19

Senior Web Developers

Answer 19

prepare, plan, and implement web-based software applications

Question 20

Business Intelligence Analysts

Answer 20

make sense out of an organization’s data and information, and present their findings to senior staff for the purpose of making tactical and strategic decisions

Question 21

IT Staff Consultants

Answer 21

must have great communication skills, as they are the conduit between IT and the rest of the organization

Question 22

” knowing the business”

Answer 22

is understanding what effects technology will have on a business

Question 23

RAD

Answer 23

Rapid application development is developing as you go

Question 24

ERP Advantages

Answer 24

Functional departments increase production, collaboration, and efficiency by sharing information

Revenue Cycles and Order Tracking are more easily available across functional departments, enhances tactical and strategic decision-making

Information is available at a more smaller level, meaning information can be analyzed to a much finer degree.

Question 25

ERP Disadvantages

Answer 25

Businesses often have to re-engineer their own processes to fit ERP solutions.

ERPs can be very expensive. (Costs, training, implementation, and business process re-engineering across all functional departments)

If only one person on an ERP database enters information, controls must be implemented to make sure that the entry is accurate, or the entire organization suffers with inaccurate data.

ERP systems are very difficult to modify or customize after they are fully implemented.

Question 26

object-oriented programming languages

Answer 26

a type of programming language that encourages the programmer to reuse parts of an application like forms, programming modules, and code

Question 27

Case Scenarios

Answer 27

OOI (Object Oriented Language)

OOA (Object Oriented Analysis) - focused on what a computer system does, looks at what we need

OOD (Object Oriented Design)- focused on how a computer system does what it does, and how we will get what we need

Sequence Diagrams- illustrations that show how computer processes relate and interact with each other and in what order, like a flow chart

Question 28

SDLC Steps

Answer 28

Initiation
Concept Development
Planning
Requirements
Design
Development
Testing and Integration

Question 29

Initiation

Answer 29

starts with brainstorming of an intended project that tries to determine the goals of the project and whether it is even feasible

developing a study that answers whether a new or existing system is economically, technically, and operationally achievable

Question 30

Concept Development

Answer 30

starts to define the scope of a project like how big or small it will be and what part of an organization it will affect

Question 31

Planning stages

Answer 31

for developing a project management plan

common to use microsoft project

Question 32

Requirements

Answer 32

break the intended or existing system down to analyze problems or even potential problems by employing diagrams like the ones produced in the unified modeling language (UML)

Question 33

Design

Answer 33

stage where a computer system starts to look like a computer system

Question 34

Development

Answer 34

takes the subsystems from the design stage and converts them to an overall system by installing them on their appropriate operating system and conducting preliminary testing.

Question 35

Testing and Integration

Answer 35

start when the development stage is complete to make sure it conforms to the previous requirements of the SDLC

Question 36

Implementation

Answer 36

the introduction of the new or improved computer system into the production environment

resolves problems identified from the testing and integration phase

Question 37

Software Prototyping

Answer 37

methodology that can be used during software development by creating software prototypes

Question 38

Where was the first ERP created and what was the name?

Answer 38

In Germany, called system application and protocol

Advantages: back off system (behind the scenes don’t have to deal with customers deals with IT), can create detailed reports, efficient and effective

Disadvantages: expensive, difficult to change once its implemented, takes time to implement, difficult to customize